Presales Solutions Principal and Strategic Account Manager - USA (Remote)

Remote role — ideally located in Massachusetts / Greater Boston.

About the role

CustomerGauge is looking for an experienced B2B SaaS professional with deep NPS, Customer Experience (CX), and Voice of the Customer (VoC) expertise who can act as a trusted advisor throughout complex enterprise sales cycles and build lasting relationships with strategic customers.

Responsibilities

• Serve as a trusted advisor in complex enterprise sales cycles.
• Build and maintain lasting relationships with strategic customers.