Presales Solutions Architect - Security Operations

About the role

The Presales Solutions Architect – Security Operations at SHI International is responsible for being SHI's Subject Matter Expert on all aspects of Security Operations Center design and optimization, including SIEM/SOAR architecture, EDR/XDR strategy, incident response frameworks, and security automation and orchestration.

Responsibilities

• Lead technical discovery sessions to assess clients' security operations maturity across detection, response, threat hunting, and security automation capabilities
• Translate complex SecOps concepts into business-relevant value propositions for both technical and executive audiences
• Design and present target-state SOC architectures covering log ingestion, correlation rules, threat detection logic, incident response workflows, and integration with broader security stacks (CNAPP, IAM, zero trust)
• Evaluate and qualify new vendor technologies and product capabilities; make recommendations on partner adoption, platform consolidation, and legacy solution retirement
• Conduct internal enablement sessions for engineering and sales teams on emerging threats, product updates, use cases, and SOC best practices
• Drive revenue growth within the presales team by identifying new security operations opportunities and optimizing service offerings
• Collaborate with SHI stakeholder partner teams to create synergistic security operations service solutions that integrate across SHI’s broader portfolio
• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention through product briefings, demonstrations, and knowledge transfer
• Stay current with new SecOps technologies, frameworks, and regulatory developments; track adversary TTPs and evolving threat landscape to inform architectural recommendations
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery

Qualifications

• Completed Bachelor’s Degree in Computer Science, Cybersecurity, Information Technology, or equivalent work experience
• 5+ years of experience in security operations, SOC architecture, or security engineering roles with hands-on SIEM/SOAR/EDR/XDR design and implementation
• Demonstrated experience in presales, solutions architecture, or technical consulting within the cybersecurity domain
• Willingness to travel occasionally up to 20%

Skills

• Proficiency in overseeing and directing projects to completion
• Ability to systematically identify, document, and manage the technical needs and specifications of a project
• Ability to define, design, build, and maintain robust security operations architectures and SOC solutions
• Ability to write, debug, and maintain code in various scripting languages (Python, PowerShell, KQL, SPL)
• Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security)
• Ability to develop detailed opportunity engagement scoping documents
• Deep understanding of SOC operational workflows including triage processes, incident response runbooks, threat hunting methodologies, and continuous improvement frameworks

Other Requirements

• One or more of the following certifications preferred but not required: CISSP, CCSP, or CISM
• CompTIA Security+, CySA+
• SANS GIAC (GCIA, GCIH, GSOM)
• CEHS
• SIEM platform certification (vendor-specific)
• ITIL Foundation or ITIL Specialist (for service operations alignment)
• Cloud Security Specialty Certification
• Certified SOC Analyst (CSA) or equivalent

Pay

The estimated annual pay range for this position is $180,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Benefits

Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.