Presales Solutions Engineer - endpoint Security

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heartbeat of SHI is our employees—all 7,000 of them. If you join our team, you’ll enjoy:

• Commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive—in our offices or yours.

About the Role

The Presales Solutions Engineer – Security will be a customer-facing endpoint security expert. They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business. The Solutions Engineer will also develop and deliver new security services offerings to address customer requests and opportunities. This remote position may require reporting to the office in Austin, Texas, as determined by SHI management.

Responsibilities

• Collaborate with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen customer relationships and better understand their goals and objectives.
• Understand the company’s service offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
• Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training.
• Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape.
• Engage in self-study and independent work in lab facilities to increase job-related knowledge and skills.
• Develop collateral to assist with cybersecurity sales engagements.
• Develop use cases in the SHI lab to support sales engagements.

Behaviors and Competencies

• Presenting: Design and deliver engaging presentations, adapting content and style to suit the audience, context, and medium.
• Negotiation: Proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Communication: Effectively communicate complex ideas and information to diverse audiences and facilitate effective communication between others.
• Detail-Oriented: Manage complex tasks or projects, identify errors or inconsistencies, and ensure all details are addressed and quality is maintained.
• Organization: Coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Follow-Up: Proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
• Problem-Solving: Proactively identify potential problems, initiate preventive measures, and propose innovative solutions.
• Relationship Building: Proactively seek opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
• Documentation: Develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
• Results Orientation: Set challenging goals for your team and lead them to achieve these goals, demonstrating a consistent track record of results.

Requirements

• Experience and understanding of security frameworks such as NIST, HITRUST, CIS, etc. (Intermediate level).
• Strong technical endpoint security knowledge, including but not limited to EDR, EPP, XDR, and other endpoint-related security controls (Intermediate level).
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process (Intermediate level).
• Completed Bachelor’s Degree or relevant work experience.
• 5+ years of experience in a technical cybersecurity role.
• 3+ years of experience in Security Pre-Sales Consulting.
• Travel to client locations required up to 20% for customer meetings, internal engagements, conferences, and SHI offices.
• Extended hours required to complete some special projects.

Qualifications

Advanced certification in one or more of the following mainstream technologies preferred: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security, or relevant professional certifications in Cyber Security OEMs.

Pay

The estimated annual pay range for this position is $120,000 - $230,000, which includes a base salary and bonus. Compensation is dependent on job-related knowledge, skills, experience, and market location.

Benefits

• Medical, vision, and dental benefits.
• 401K retirement plan.
• Flexible spending accounts.