Presales Engineer

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property, and places. Our solutions foster the collaboration that’s critical for safer communities, schools, hospitals, businesses, and nations.

About the Department

Our Presale Engineering Team applies our Public Safety ecosystem of technologies—focused on Critical Communications, Video Security, and the Command Center—from ideation to creation. We solve challenges to help keep people safe. The team is the technical lifeblood of the Sales Organization, bringing innovative solutions to life with a sense of mission, purpose, innovation, inclusion, and accountability.

About the Role

The Presale Systems Engineer partners closely with customers and the sales team, delivering customer-driven, end-to-end solutions for first responder, government, and non-first responder customers within the U.S. Federal Government Civilian and Law Enforcement sectors. As the overall owner of a solution’s technical design, you will work within a cross-functional team of sales, service, engineering, and technical support resources.

The engineering team supports the entire ecosystem, concentrating on mission-critical technologies at various levels of complexity:

• Public safety grade mobile voice and data networks
• Advanced mobile devices
• Public safety mobile broadband networks and devices
• Integrated command and control software
• Mobile and fixed video solutions

Responsibilities

• Customer requirements discovery
• Technology strategy development
• End-to-end system architecture design
• Proposal development
• Internal and external technical presentations
• Equipment and software solution demos, including configuration and testing

Requirements

• Bachelor's Degree, preferably in Engineering, Electrical, or Computer Engineering OR 3+ years of experience in one of the following: Sales, Pre-Sales, Project Management, Engineering, or Public Safety
• Must be a U.S. citizen with the ability to obtain a necessary security clearance as required by government contract
• Ability to present complex topics to technical and non-technical audiences
• Experience building strong relationships with internal and external stakeholders
• Experience with wireless communications fundamentals and voice/data architectures (e.g., APCO P25, LTE, 802.11, 3GPP 4G/5G, FirstNet/Frontline) — highly desirable
• Experience with Cloud (FedRAMP), IP networking architecture, protocols, and security — highly desirable
• Knowledge of RF coverage predictions, microwave design, traffic/capacity modeling, and related toolsets — an asset
• This position requires working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and passing a stringent fingerprint background check

Location & Travel

• Ability to work in the Linthicum Heights, MD office a minimum of 3 days a week
• Willingness to travel up to 25% of the time

Pay

Target base salary range: $70,000 - $100,000 USD. Pay within this range varies and depends on job-related knowledge, skills, and experience.

Benefits

• Incentive Bonus Plans
• Medical, Dental, and Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave