Prep Tech/QC Technician

Our Story At Adorama Rental Company, we are dedicated to empowering creators by working hand-in-hand to help them bring their vision to life—and beyond. As a trusted partner to the cinema community, we provide the tools, technical expertise, and innovative solutions that make the impossible possible. The Camera Prep Technician plays a vital role in this mission by ensuring an efficient, positive experience for our clients while assisting them with their camera preparations, enabling them to deliver their best work. Our Leadership Principles Growth Mindset: We set high standards, embrace failure, and are open to change.Be Customer-Centered: We focus on the end-to-end customer experience.Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.Be Humble & Respectful: We assume positive intent, listen actively, and support one another. What You'll Do Supervise checking out camera packages and all other rented equipmentAccurately and efficiently preparing camera equipment and accessories requests from clientsDiagnose and troubleshoot issues with equipment during prepsHave and maintain a working knowledge of Cinema/ Photographic/Video/Lighting equipment.Assist with customers and all internal departments to deliver the highest customer service.Efficacy in communicating and dealing with high profile clients.Continuously look for ways to improve the processes to better serve our client’s needs.Maintain a friendly and professional appearance.Additional responsibilities may be assigned to meet our business needs.Maintains a high quality of service standards set by Adorama Rental Co. What Will Help You Thrive On-set experience as a Camera Assistant or a Camera Prep Technician at a Rental House or Production Co.Extensive knowledge of and experience with digital cinema cameras and opticsWillingness to work until job is complete, extended hours as neededExcellent communicating skillsExtreme attention to detailStrong multitasking skills and ability to work well under pressurePassion for filmmaking and filmmakersProvide exemplary customer service to both internal and external clientsMust be able to lift, push or pull up to 50+ lbs Key Performance Indicators (KPIs): Customer satisfaction, punctuality, efficiency, works well with others Qualifications: Must have 3 + years of experience in video / photography industryA technical or management degree is preferred Ready to Join Our Team of Creators? Apply today and let’s create something extraordinary together. Pay range for this role:: $29 USD - $34 USD