PrEP Certified Medical Assistant

About the role

The Medical Assistant (MA) supports medical providers in delivering primary care and HIV specialty care for patients living with HIV. The MA is supervised by the Nurse Manager and ultimately the Director of Clinical Care.

Responsibilities

• Support physicians, nurse practitioners (NP) and physician assistants (PA) in the care of patients receiving PrEP services and in the care of patients living with HIV.
• Escort patients to exam rooms
• Perform vital signs
• Return phone calls within 24 hours
• Conduct patient interviews including history, complaints, and current medications
• Prepare patients for examinations, and assist the physician, NP or PA during examinations
• Collect and prepare laboratory specimens (including phlebotomy) or perform basic laboratory tests
• Prepare referrals as ordered
• Document in the electronic medical record
• Schedule patients for appointments with clinical provider or for laboratory specimen collection
• Provide treatments, administer medications and vaccines as directed
• Authorize medication refills as directed
• Perform administrative duties related to patient care as directed
• Abide by all state and agency policies regarding confidentiality of patient information
• Responsible for general clinic housekeeping and disinfection of exam rooms and other treatment areas as necessary
• Participate in quality improvement activities as indicated

Requirements

• Electronic Medical Record system knowledge preferred
• Possess excellent communication skills (writing, spelling, listening and speaking)
• Cooperate as a team member
• Possess problem solving and decision-making abilities
• Utilize good management techniques
• Follow through to completion of assigned tasks
• Proficient in word processing, spreadsheet database and presentation software
• Abide by all policies and procedures concerning personnel including conflict of interest policy

Qualifications

• Minimum Qualifications: Certified Medical Assistant credential or Medical Assistant with an Associate Degree or higher in the medical field
• BLS Certification certification required and must be maintained in active status
• Experience: At least 1 year of experience in a clinical setting preferred. Phlebotomy certification preferred. Bilingual-Spanish preferred. Experience in primary care, infectious diseases, or HIV care environment preferred

Skills

• Knowledge of Electronic Medical Record system
• Excellent communication skills (writing, spelling, listening and speaking)
• Teamwork and collaboration
• Problem-solving and decision-making abilities
• Good management techniques
• Proficiency in word processing, spreadsheet database and presentation software

Benefits

• Generous PTO, 1 Self Care Day per quarter, 12 paid Company Holidays
• Parental Leave
• Free parking at our locations/bus line accessibility
• 401(k) plan with 5% employer match and automatic enrollment for your convenience
• 100% Employer Paid Medical, Dental and Vision benefits
• Credit Union

Pay

• Competitive salary based on experience and education

Schedule

• Flexible schedule to accommodate patient needs