PrEP Case Manager - HIV Medicine Clinic

Job Duties and Responsibilities

• Conduct thorough screenings and intakes to assess clients' readiness for PrEP/PEP.
• Identify potential barriers to adherence, such as financial, housing, mental health, or substance use issues.
• Develop and implement personalized care plans that address each client's unique needs, goals, and challenges.
• Understand and facilitate the Pre-Exposure Prophylaxis for HIV Prevention policies and procedures as designated in the Division of HIV Medicine Policy and Procedures.
• Complete training to conduct rapid HIV testing and counseling.
• Expand AMC’s PrEP print and online educational materials to ensure the collection, collation and organization of resources, pamphlets, electronic articles and reference information.
• Participate in community outreach events/sessions for priority populations to educate and promote PrEP program and link them to services.
• Provide education and training to community organizations and AMC departments regarding PrEP implementation to increase prescribing among providers.
• Provide comprehensive education on PrEP/PEP, including adherence strategies, benefits, and potential risks.
• Offer counseling on risk reduction and healthy lifestyle choices.
• Provide ongoing follow-up with clients to monitor PrEP adherence, schedule medical visits, and assess progress towards their care plan goals.
• Determine patient eligibility for Medicaid, PrEP-AP, Gilead Advancing Access program and/or any other program that could prevent individual financial barriers to PrEP treatment.
• Maintain accurate and confidential client records in compliance with HIPAA and other standards.
• Submit regular reports on client outcomes, program effectiveness, and other relevant data.
• Ensure proper documentation, collection, and data entry used in reporting, research, and program evaluation i.e.: EPIC, AIRS, OAS.
• Affords patients in developing self-management and health literacy skills.
• Use Motivational Interviewing to impact behavior change related to an individual’s risk of HIV/STI acquisition, medication adherence or other issues.
• Understand legal issues around Domestic Violence and abuse issues and intervenes appropriately and with accordance of Albany Medical Center’s Policy and NYS Law.
• Work closely with the Community Advisory Board (CAB) to revise, assist, and communicate changes and recommendations for PrEP services.
• Develop collaborative relationships with community agencies to facilitate PrEP services for negative individuals and for their newly diagnosed clients to get connected to care.
• Provides occasional cross coverage of other case management functions, as needed.
• Other duties as assigned by the manager of client services or designee.

Additional Responsibilities

• Updates release of information forms, health care proxy, and other pertinent information annually.