Premium Suite Attendant | Part-Time | SeatGeek Stadium

About the Company

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

About the Role

The Suite Attendant is responsible for serving guests in the Suites. The role requires a personable individual who can work in an ever-changing, fast-paced environment while maintaining excellent attendance and availability to work events as scheduled.

Responsibilities

• Assist in the setup of food service areas within specific suites and club areas based on pre-orders.
• Ensure all assigned suites are set prior to the event based on communicated orders.
• Organize and prepare events in assigned locations.
• Assist in closing out financials per event and ensure correct billing.
• Monitor and maintain food quality, safety, and sanitation standards.
• Follow all company policies and procedures to ensure a positive atmosphere for team members and guests.
• Monitor and enforce safe alcohol policies and procedures, including checking IDs to verify minimum age requirements.
• Maintain inventory control and fulfill product requisition.
• Have full knowledge of food and beverage menu items and accompaniments.
• Supervise the service of beverages, including alcoholic beverages, and observe guests to respond to additional requests.
• Ensure suites have all necessary serving ware.
• Maintain sanitation, health, and safety standards in work areas.
• Demonstrate the ability to meet company standards for excellent attendance.
• Ensure location equipment is operable and clean prior to the start of the event.
• Recognize guests who are visibly intoxicated and take action to cut off alcohol service.
• Perform all other duties as assigned by managers and supervisors.

Requirements

• Ability to communicate clearly and respectfully with employees, co-workers, volunteers, management, and guests to foster a positive and cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to perform basic math functions (addition, subtraction, multiplication, division, percentages) related to POS transactions, cash reconciliation, and product inventory.

Pay

This role pays an hourly rate of $15.00 to $18.00 and is tip-eligible (per CBA).

Benefits

Benefits are as per the union agreement.