Premium Event Server (Bottle Service & VIP Hospitality) –(P/T)

Essential Duties And Responsibilities

• Provide exceptional food and beverage service to VIP guests, premium hospitality clients, and bottle service patrons during concerts, special events, and other venue functions.
• Deliver personalized service and attention to detail that exceed guest expectations and enhance the overall event experience.
• Accurately serve food, bottled beverages, cocktails, wine, beer, mixers, and other premium offerings in accordance with venue standards.
• Prepare and maintain VIP suites, lounges, premium seating areas, and bottle service locations before, during, and after events.
• Ensure all tables, service stations, and premium hospitality areas remain clean, organized, and presentation-ready throughout events.
• Accurately handle cash and electronic payment transactions, maintain assigned cash banks, and reconcile receipts in accordance with company policies and procedures.
• Maintain thorough knowledge of menu items, beverage offerings, promotions, and venue amenities.
• Anticipate guest needs, proactively address requests, and assist with service recovery when necessary.
• Support event operations through food running, clearing tables, resetting guest areas, stocking supplies, and completing opening, closing, and side work duties.
• Collaborate with bartenders, culinary staff, supervisors, and fellow team members to ensure seamless event execution.
• Follow all alcohol service policies, responsible beverage service practices, and age-verification procedures.
• Maintain compliance with company policies, health and safety standards, and sanitation requirements.

Qualifications

• High School degree/GED or equivalent is required.
• Minimum one (1) year of experience in hospitality, food and beverage service, catering, banquet service, nightclub operations, premium dining, or upscale guest service environments preferred.
• Previous experience providing bottle service, VIP service, premium hospitality, luxury hospitality, nightlife, or concert/event service strongly preferred.
• Excellent customer service and people skills with the ability to engage professionally with high-profile and VIP guests.
• Strong communication skills and ability to work effectively in a team environment.
• Ability to remain poised, professional, and service-focused in a fast-paced, high-volume environment.
• Basic math and cash-handling skills are preferred.
• Ability to anticipate guest needs and resolve issues quickly and professionally.
• Bilingual (English/Spanish) preferred.
• Must be able to work in a loud, crowded, and high-energy event environment.