Hospitality Event Server

About the role

The Hospitality Service Technician at Convene Hospitality Group (CHG) plays a crucial role in delivering world-class service and ensuring seamless experiences for clients, guests, and members. This position reports directly to the Service Manager/Supervisor and works closely with the Culinary, Production, and Technology teams to create meaningful connections.

Responsibilities

• Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed
• Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation
• Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery
• Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards
• Collaborate with team members and perform additional duties as assigned to uphold service excellence

Requirements

• Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus
• Strong communication, interpersonal, and organizational skills with the ability to multitask effectively
• Highly motivated team player with leadership qualities and a commitment to service excellence
• Food Hygiene/Food Handling and TIPS Certifications preferred
• Flexible schedule with the ability to work varied or extended hours as needed
• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees

Qualifications

• Passionate about creating inspiring moments of connection
• Willingness to work in a fast-paced, dynamic environment
• Ability to adapt to new situations and handle multiple tasks simultaneously

Skills

• Excellent customer service skills
• Attention to detail and organization
• Knowledge of food preparation and service standards
• Ability to work independently and as part of a team

Benefits

Convene Hospitality Group offers a competitive compensation package, including a full-time hourly rate of $21 per hour. Additionally, this role is eligible for Convene's annual incentive performance bonus plan. We also provide a comprehensive benefits package that includes:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge
• Financial Growth: 401K with company match and support for education, courses, and certifications
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do

Pay

Full Time Hourly Rate: $21

Schedule

Variable schedule with the ability to work varied or extended hours as needed