Premium Club Server | Part-Time | Mortgage Matchup Center

About the Company

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of world-class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

About The Venue

The Mortgage Matchup Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts year-round, making it the preeminent destination for sports and entertainment in the Southwest.

Responsibilities

• Anticipate guest needs and deliver personalized service.
• Maintain full knowledge of menus, specials, and premium offerings.
• Resolve guest concerns or escalate to supervisor when needed.
• Take accurate food and beverage orders using POS systems.
• Deliver food and drinks in a timely and organized manner.
• Monitor guest tables and service areas continuously.
• Upsell premium items and specialty cocktails.
• Maintain cleanliness of service stations, dining areas, and side work areas.
• Follow all opening, mid-event, and closing side work duties.
• Keep work areas stocked with necessary supplies (napkins, utensils, condiments).
• Follow all local and state liquor laws and responsible alcohol service practices.
• Work closely with bartenders, barbacks, runners, and supervisors.
• Support teammates to ensure overall club success.
• Communicate effectively in a fast-paced environment.
• Assist in other areas as needed during peak times.

Requirements

• 1–2+ years of serving experience in hospitality or high-volume environments preferred.
• Experience in premium service, clubs, or events is a plus.
• Strong communication and guest service skills.
• Ability to multitask and stay organized under pressure.
• Basic knowledge of food, beverage, and alcohol service standards.
• Must be able to work nights, weekends, and holidays.
• Able to carry heavy trays continuously throughout the day.

Pay

This role pays an hourly rate of $17.00 and is tip eligible.

Benefits

• 401(k) Savings Plan and 401(k) matching (for part-time roles).