Precision Ag Technician

Responsibilities

• Install, configure, and commission precision ag technology systems on customer equipment
• Perform preseason on-farm setups to ensure systems are ready for planting, application, or harvest
• Diagnose and repair issues with displays, receivers, controllers, wiring, and related components
• Complete software updates, activations, licensing, and MTG device transfers
• Monitor system performance and address issues quickly to assist customers in using the technology
• Document work performed and ensure accurate work orders for billing and service tracking
• Aid customers with John Deere Operations Center, telematics, and connected solutions
• Set up and manage In-Field Data Sharing, Wireless Data Transfer, subscriptions, and activations
• Deliver Operations Center service packages that help customers get more value from their machine and agronomic data
• Provide phone and remote troubleshooting for technology-related concerns
• Help customers organize and interpret data to improve efficiency and decision-making
• Contribute to Precision Ag Engagement Score (PAES) goals and store initiatives
• Train customers on the proper use, setup, and care of precision ag and digital systems
• Educate internal team members on technology features and best practices
• Lead hands-on field and classroom training sessions
• Partner with Account Managers to onboard new customers into precision solutions and perform account visits
• Assist sales teams with product & technology demonstrations
• Maintain professional communication and build strong working relationships with customers
• Participate in the Gooseneck Technical Assistance Center (GTAC) call rotation
• Provide after-hours assistance during peak seasons as needed
• Work closely with service technicians and store teams to troubleshoot and resolve issues
• Cookordination with other locations to ensure timely technology support
• Stay current on advancements in precision agriculture hardware, software, and digital tools
• Maintain accurate service records and contribute to internal reporting needs
• Participate in the precision ag intern program, mentoring interns on various aspects of the job
• Capture videos and pictures for use in Marketing related usage as needed

Qualifications

• A high school diploma or equivalent required
• 2–4 years of experience or internships in precision ag, ag technology, service, or related field preferred
• A valid driver’s license and acceptable driving record required
• Willingness to travel to customer locations as needed
• Ability to work flexible hours, including evenings and weekends during peak seasons
• Ability to lift and move equipment, parts, and tools
• Comfortable working in a variety of conditions and environments
• Participation in ongoing training and certification programs