Precert/Referral Coordinator - Gastro - Full-Time

Job Summary

Provides a variety of patient and customer service related activities within the Physician Practice, particularly liaison with other physician's office and insurance companies. These activities include but are not limited to greeting patients and the public, answering and screening telephone calls, scheduling patient appointments, preparing the medical record, and serving as the liaison between the patient and medical support staff. Performs general office duties such as data entry, filing, balancing charges and collections at the end of each day. Provides patients with insurance pre-certification and schedules specialist referrals. Performs any other duties as directed.

Education

• Required: High School diploma or equivalent.
• Prior experience in a health/medical setting.
• Prior experience in understanding insurance plans and referrals, pre-authorizations, appointment scheduling, data entry and deposits.
• Computer experience with MS Windows, Outlook and medical software applications.

Position Requirement(s)

• License/Certification/Registration Required: Department Position Summary: Provides a variety of patient and customer service related activities within the Physician Practice structure and as the liaison between external departments, physician's office and insurance companies. These activities include but are not limited to greeting internal and external customers, entering phone messages into the EMR system, scheduling appointments in FlowCast, performing general office duties, accurate data entry, filing, obtaining pre-certification and pre-authorizations for procedures and medications, scheduling referrals for patients via the referral proxy and fax system, and all other duties as assigned.