Pre-Service Representative, Days

Responsibilities

• Completes pre-registration and handles financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers.
• Initiates authorizations for non-scheduled hospital admissions and scheduled procedures as assigned.
• Utilizes multiple systems simultaneously and works in a fast-paced, productivity-driven call center environment.
• Accepts inbound calls promptly and makes outbound calls professionally and courteously.
• Independently resolves patient and provider questions related to referrals, pre-authorizations, and insurance verification.

Qualifications

• One year in Patient Registration, Insurance Verification, or Authorizations
• Desired: Three years Patient Access
• High School Diploma or GED