Pre Sales Manager

About the company

Our mission is to enable every person on Earth to travel freely. Travel should feel exciting. Instead, too much of it is still defined by paperwork, uncertainty, and processes that were never designed for travellers. Atlys is changing that. We’re building an AI-first platform that removes friction and uncertainty from travel. To date, we’ve processed visas for 1M+ travellers across 127 countries. But we’re still early.

About the role

We’re looking for a Pre Sales Manager to lead our pre sales team and drive conversion across the customer journey. You’ll manage and coach a team of Associates, own day-to-day funnel performance, and build the processes, playbooks and operating rhythm needed to improve conversion and revenue. This is a hands-on people leadership role for someone who can lead from the front, use data to diagnose performance, and consistently raise the bar on customer experience and execution.

Responsibilities

• Lead and develop the pre sales team by coaching associates, setting clear expectations and building a high performing culture around conversion, customer experience and ownership.
• Own the pre-sales funnel end to end from lead qualification through conversion and handoff, with accountability for revenue, conversion and pipeline health.
• Improve team performance through data by tracking productivity, quality and funnel metrics, identifying gaps and taking action quickly.
• Build scalable playbooks and processes across calls, chats and email to improve lead handling, objection management and overall sales effectiveness.
• Turn customer insights into better outcomes by partnering with Product, Guest Delight and Operations to solve recurring friction and continuously improve the customer journey.

Requirements

• 7+ years of experience in sales, pre sales function, including 3+ years leading teams.
• Strong track record of driving conversion, revenue and team performance against clear targets.
• Experience in travel, hospitality, financial services or another high-volume, high-touch customer environment.
• Highly data-driven and comfortable using CRM, reporting and funnel metrics to diagnose problems and improve performance.
• Strong people leadership, communication and execution skills, and are comfortable operating in a fast-paced environment with a 6-day work week.

Benefits

• Competitive compensation and equity so you participate in the value you help create.
• Comprehensive health insurance covering you and your family, plus annual preventive health check-up on us.
• Thoughtful leave policy with paid time off and company holidays.
• Lunch, high tea and dinner at the office.
• Learning & development credits to invest in courses, books, conferences and tools that help you get better at your craft.
• Relocation support to make moving closer to the team as seamless as possible.
• High-spec equipment and software to do your best work.
• An office designed for more than just work, with pickleball, table tennis, PlayStation, an arcade game room, an F1 simulator and even a full flight simulator.

Schedule

6-day work week.