Pre-Sales Engineering Supervisor

About the role

Pavion connects and protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

Responsibilities

• Supervise, mentor, and develop a team consisting of Estimators and Solution Architects.
• Set clear performance goals, conduct regular evaluations, and provide ongoing coaching and professional development.
• Lead the development and delivery of accurate and comprehensive electronic security solutions (Access Control, Video Surveillance, Intrusion Detection, Integrated Systems, etc.) aligned with customer needs and technical requirements.
• Oversee and ensure high-quality technical documentation and solution presentations for customers and internal stakeholders.
• Collaborate closely with Sales teams to support customer engagements, clearly communicating technical capabilities and aligning solutions to customer objectives.
• Participate in customer-facing meetings, presentations, and demonstrations as required to represent engineering capabilities and build client confidence.
• Continuously evaluate and enhance presales estimation and solution development processes for efficiency, accuracy, and consistency.
• Maintain up-to-date knowledge of industry trends, competitor offerings, and emerging security technologies to inform presales strategies.
• Act as a critical liaison between Sales, Product Management, Engineering, Project Management, and Operations teams to ensure seamless execution from presales through project handoff and delivery.
• Foster a collaborative working relationship between technical and sales staff to improve overall sales effectiveness.
• Ensure solutions proposed by the team comply with industry standards, regulations, and best practices for security and safety.

Requirements

• 5+ years of experience in presales engineering, solutions architecture, or systems estimation, within electronic security.
• Prior experience in a supervisory or team lead role, with a proven ability to mentor, develop, and lead technical teams effectively.
• Strong understanding of electronic security systems including access control, CCTV/video surveillance, intrusion detection, and integrated security solutions.
• Exceptional communication, interpersonal, and presentation skills with the ability to translate complex technical concepts into easily understandable solutions.
• Demonstrated ability to collaborate effectively with sales and operations teams to meet customer needs and business objectives.
• Proficiency with estimation tools, technical design software (AutoCAD, Visio), and relevant CRM platforms.

Preferred Qualifications

• ASIS Physical Security Professional (PSP)
• Certified Protection Professional (CPP)
• Vendor-specific certifications (Lenel, Genetec, Milestone, Avigilon, Axis, etc.)

Pay

The salary range for this position is $XX,XXX–$YY,YYY annually. The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity.

Benefits

We offer a comprehensive benefits package.