Pre-sales, Clinical Architect – Hospital Patient Monitoring (Carolinas)

About the role

The Clinical Architect acts as the strategic clinical expert for the Philips hospital patient monitoring solution portfolio by utilizing deep clinical and product knowledge to evaluate current monitoring workflows. You will serve as a customer advocate, determining appropriate strategic and transformative solutions to deliver maximized efficiencies and return on investment.

• Serve as a strategic clinical partner to the sales team by developing deal strategies across the product portfolio and helping position the most effective solutions for customer needs.
• Lead clinical product demonstrations, workflow evaluations, and stakeholder engagement activities to support the sales process and drive business growth.
• Guide customers through the decision-making process by recommending optimized clinical solutions that align with their operational goals and key performance indicators (KPIs).
• Maintain strong relationships throughout both the pre-sales and post-sales lifecycle to ensure successful adoption and delivery of solutions.
• Coordinate cross-functional resources to deliver a seamless customer experience and ensure timely resolution of customer issues.
• Assess post-sale clinical support requirements, participate in customer handoff activities, and help facilitate successful implementation and installation outcomes.
• Collaborate closely with internal teams, including Sales, Marketing, Field Services, and Business Units, to share market insights, competitive intelligence, pricing considerations, and customer feedback.
• Leverage tools such as Salesforce, Chatter, and OneSource to share best practices, exchange knowledge, and strengthen collaboration across the organization.
• Drive personal and team success by achieving performance goals, following established processes, and continuously expanding clinical and business expertise.
• Actively contribute to team development through knowledge sharing, training completion, and participation in professional growth opportunities across Philips.

Requirements

• 3+ years of experience in clinical consulting, clinical applications, solution design, or clinical sales.
• Experience with enterprise healthcare IT solutions, with a strong understanding of hospital operations and clinical workflows. Hospital patient monitoring experience highly preferred.
• Proven ability to conduct customer-facing solution demonstrations, workflow assessments, and solution consulting activities in healthcare settings.
• Prior pre-sales architecture or solution consulting experience, including alarm management and workflow optimization, is preferred.
• Bachelor's or master's degree in nursing and an active RN license.
• Ability to successfully perform the minimum physical, cognitive, and environmental job requirements with or without accommodation for this field role.
• Excellent communication skills with the ability to develop and deliver compelling, end-to-end solution presentations that effectively communicate clinical, operational, and business value.
• Confidence in presenting and facilitating discussions in live, in-person customer engagements.

Schedule

This is a field role, most effectively performed outside of the company’s main facilities, generally at customers’ or suppliers’ locations. For office-based teams, working in-person at least 3 days per week is required.

Pay

Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the target earning potential is $138,800 to $148,600 annually, plus a company fleet/car. Total compensation may be higher or lower dependent upon individual performance.

Benefits

• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

Additional details about benefits can be found here.

About Philips

We are a health technology company built around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Learn more about our business, history, purpose, and culture.

US work authorization is required; the company will not sponsor work-authorized visas now or in the future. This position requires residency in North Carolina, South Carolina, or eastern Tennessee. Company relocation benefits are not provided.