Pre-Press Specialist

Mur-chol-uh-jee — the science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world. Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and adding to our #MerchTeam at our facility in Plymouth. Three-time Star Tribune Top Workplaces award winner.

About the role

The Pre-Press Specialist is a critical role on the Customer Service team, reporting to the Art Manager. You’ll provide customers with a review of their logo on specified products to ensure brand alignment. A keen eye for detail and a commitment to quality control are essential.

Responsibilities

• Conduct thorough process and quality reviews of customer logos using Adobe Creative Suite (Photoshop and/or Illustrator).
• Perform comprehensive reviews of customer logos, assess color-correction needs, and coordinate routing to the Digitizing team.
• Collaborate with customers who need logo edits, building trust and relationships.
• Thrive in a fast-paced environment interacting with colleagues and customers via chat, email, and phone.
• Ensure timely communication and collaboration with Digitizing and Customer Service teams.
• Take on additional projects or duties as assigned.

Requirements

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Proficiency in Adobe Photoshop and Illustrator is a plus.
• Friendly, team-oriented attitude to “Win as a Team.”
• Microsoft Office Suite proficiency.
• HubSpot or CRM knowledge is a plus.
• Efficient and detail-oriented.

Benefits

• Generous PTO (18 days per year).
• 8 company-paid holidays.
• Hybrid work schedule for select departments.
• 40 hours of paid volunteer time.
• 401(k) with company match.
• Medical and dental insurance options, FSA, and HSA (with company HSA match).
• Critical Illness and Hospital Indemnity insurance options.
• Short- and Long-Term disability insurance options.
• Company-paid life insurance.
• Company-sponsored social events.
• Premium brand partner discounts.
• Employee-led Committees.

Pay

$18.00 - $20.00 per hour plus annual bonus.

Schedule

Hybrid role: three days onsite and two days remote following training (no fully remote option).

Location: 3000 Niagara Lane North, Plymouth, MN 55447.