Pre-pay Collector II (30491)

Responsibilities

• Call patients to make pre-payment arrangements prior to procedures
• Create pre-pay letters to mail to patients
• Explain benefits to patients when necessary
• Communicate with other offices when needed
• Prepare refund request as requested by patients
• Verify whether diagnosis on schedules are payable to scheduled procedure
• Review past pathology reports to find type of previous polyps when patient is being seen with personal history of polyps
• Review records for a medical diagnosis that may allow patient to be seen as diagnostic, if patient is scheduled for screening but not eligible for one
• Review records to confirm true screening and that patient has not had polyps removed in past colonoscopies
• Perform other duties as assigned