Pre-owned Acquisition & Reconditioning Manager

Key Responsibilities

• Vehicle Acquisition
• Develop and execute a proactive strategy for acquiring high-quality pre-owned vehicles.
• Identify desirable Mercedes-Benz and other luxury vehicles through trade-ins, dealer purchases, auctions, private-party opportunities, and other acquisition channels.
• Maintain relationships with wholesalers, auction representatives, vendors, and other acquisition sources.
• Evaluate each vehicle based on marketability, anticipated reconditioning costs, current market values, and potential profitability.
• Expand the acquisition pipeline and identify new sources for quality pre-owned inventory.
• Reconditioning & Inventory Management
• Oversee the complete reconditioning process from acquisition through front line readiness.
• Coordinate with service, body, detail, and outside vendors to ensure efficient reconditioning to a premium standard.
• Establish appropriate priorities and timelines to minimize days to-market.
• Ensure every vehicle is properly inspected, repaired, detailed, photographed, and merchandised before being offered for sale.
• Maintain accountability for both quality and expense.
• Help establish the appropriate retail strategy, including pricing, positioning, and inventory aging.
• Digital Marketing & Merchandising
• Take an active leadership role in digitally marketing our pre-owned inventory.
• Ensure vehicles are presented online with compelling photography, accurate descriptions, complete equipment information, and effective merchandising.
• Develop creative strategies to increase online exposure, engagement, leads, and sales.
• Monitor third-party marketplace performance and digital traffic to identify opportunities for improvement.
• Work closely with the dealership's Internet and Marketing teams to maximize the performance of our pre-owned inventory.
• Continuously evaluate digital merchandising, pricing, and market positioning against competing dealerships and vehicles.
• Create compelling content and campaigns that showcase the quality and value of our pre-owned inventory.

Qualifications

• Minimum 5 years of automotive sales experience, with at least 2 years in a management role (luxury brand experience strongly preferred).
• Proven record of success in building, training, and developing high-performing sales teams.
• Strong background using CRM, DMS, and digital retailing software to track performance and enhance customer experience.
• Exceptional communication, leadership, and problem-solving skills.
• Professional appearance and demeanor consistent with the Mercedes-Benz image.

Compensation & Benefits

• Competitive base salary plus performance-based bonuses and commission.
• Comprehensive benefits package, including medical, dental, vision, and 401(k).
• Ongoing Mercedes-Benz training and certification opportunities.
• Company vehicle allowance or demo program.
• Career advancement opportunities within our luxury automotive group.