Pre-Litigation Paralegal / Operations Assistant - Baton Rouge, LA

About the role

Expand your career with a dynamic personal injury law firm featured on Inc. Magazine's 2023 Inc. 5,000 Fastest-Growing Private Companies List and the 25th fastest-growing private company in Louisiana!

Responsibilities

• Provide exceptional customer service to clients and advocate for them when dealing with third parties.
• Contact clients at least every 20 days to update them on their case status and gather feedback.
• Contact third parties such as medical providers and insurance companies on behalf of the client.
• Ensure all assigned matters are handled promptly, accurately, and thoughtfully from case sign-up through settlement.
• Follow the Litify Matter Plan and complete tasks in a timely, accurate, and thorough manner.
• Organize, save, and file all matter-related documents.
• Draft, save, mail, fax, and/or email correspondence and supporting documents.
• Track and manage client expenses, entering them into Litify.
• Support the handling attorney by completing tasks assigned and responding to inquiries in a timely manner.
• Provide general office support, including greeting clients, processing mail, maintaining cleanliness, and assisting with office supplies.
• Assist with setting up and dismantling equipment and supplies.
• Notify staff of courthouse closures.
• Perform additional projects as assigned.

Requirements

• College degree preferred.
• Proficient in data entry and management.
• Previous experience within legal, medical, or insurance industries.
• Strong computer and keyboarding skills.
• Prolonged periods of sitting at a desk and working on a computer.
• Able to lift up to 15 pounds occasionally.

Benefits

Enjoy a supportive and collaborative work environment with:

• Company-wide events like crawfish boils, Christmas parties, and retreats.
• A flexible work schedule with a preference for 36.5 hours per week.
• Competitive benefits upon eligibility, including:
• Short-term disability and life/AD&D insurance;
• Health, vision, dental, long-term disability, critical illness, and additional life insurance;
• 401(k) plan;
• PTO, paid holidays (10), and paid maternity leave;
• Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care;
• Employee Assistance Program (EAP).

Pay

Compensation details are confidential and will be provided upon hire.

Schedule

The firm operates on a flexible schedule to accommodate the needs of its growing team.