Bilingual Pre-Litigation Paralegal/Legal Assistant

Are you passionate about making a difference in people's lives while maintaining a healthy work-life balance? At Allen & Allen, we're not just a law firm; we're a family that champions our clients' rights and our employees' well-being.

About the role

Allen & Allen is seeking an experienced Bilingual Pre-Litigation Paralegal/Legal Assistant to manage client case files. This full-time, non-exempt position focuses on client care and reports to an Attorney or Claims Consultant. The role involves managing day-to-day critical tasks on cases from intake to settlement or litigation, supporting clients, and working alongside the Attorney or Claims Consultant to seek the best results.

Responsibilities

• Communicates regularly with clients as the primary contact within the firm.
• Participates in intake interviews with new clients, records relevant information, obtains required documents, and assists Attorney or Claims Consultant in evaluating merits of a case.
• Researches and investigates facts of incidents to provide Attorney or Claims Consultant with necessary data.
• Performs monthly physical statements with clients to ensure all information is up-to-date.
• Keeps all tasks updated in the case management system to ensure timely processing and continued flow of the case.
• Obtains, reviews, and organizes medical records, police reports, and other documents related to the cases.
• Performs administrative tasks, such as typing correspondence, copying, faxing, opening, and distributing mail.
• Frequently communicates with clients, adjusters, and healthcare providers either in person, by letter, email, or phone.
• Responds to questions regarding legal issues and case status.
• Manages, audits, and negotiates liens, including those associated with ERISA, Medicare, Medicaid, and workers compensation.
• Prepares written reports or summaries of case information. Drafts legal documents including letters, pleadings, and affidavits.
• Maintains files and records associated with each case, both physical and electronic.
• Documents files appropriately with updated information on the case.
• Coordinates calendar of activities associated with each case. Contacts all parties related to the case to keep them informed of upcoming events and to confirm appointment details.
• Assists attorney or Claims Consultant, as needed, in preparation for meetings, client closings, appointments, etc.
• Complies with firm policies and procedures related to client interaction, case management, and utilization of the case management program.
• Collaborates with the accounting department to obtain financial information and to request checks for payment.
• Collaborates with the marketing department to obtain client closing gifts.
• Files documents with the court clerk as appropriate.
• Other duties as assigned.

Requirements

• Must speak Spanish and English fluently.
• High School Diploma, GED, or equivalent required.
• Minimum of two years’ experience as a Legal Assistant, Certification or Degree in Paralegal Studies, or equivalent combination of skills and experience.
• Excellent interpersonal skills for frequent communication with clients, staff, and other attorneys.
• Experience with complex, high-volume cases.
• Experience with a case management system.
• Excellent attention to detail and ability to multi-task.
• Ability to lift 25 pounds unassisted.
• General office environment requiring sitting for long periods of time.
• Ability to bend and stoop occasionally.
• Ability to stand for long periods of time.
• The ability to work in an office environment around others.
• The ability to exhibit manual dexterity and use standard office equipment such as phones, keyboards, and copiers for extended periods of time.
• Visual capability to work viewing a computer monitor for several hours of the day.
• Ability to legally operate a motor vehicle to travel to other work sites as needed.