Pre Clerk - PT
About the role
R+L Carriers is seeking a Customer Service Representative to work at our Columbiana, OH Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.
Responsibilities
- Daily freight tracing with customers
- Assisting other terminals in freight related issues
- Performing other related duties as assigned
Requirements
- Ability to multitask and have a sense of urgency
- Ability to type 30 WPM with accuracy
- Dependable and well organized
- Must be computer literate
- Possess strong office, telephone, and communication skills
Preferred qualifications
- 2+ years of experience as a clerk or similar role in a fast pace environment
- Freight logistics experience
Pay & schedule
Starting at $18.76/hr. Part-time, Monday - Friday, 4:00pm - 10:00pm.
Benefits
- Medical/Dental/Vision Insurance
- 401(k) Retirement Plan with company matching contributions
- Paid Vacation & Holidays
- Earn 1 week of vacation after 90 days of employment
- Vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC
About R+L Carriers
R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believe our customers select us because of the efforts of our employees.