Pre-Analytics Team Lead
Cleveland Clinic · Cleveland, OH · Yesterday
On-siteOTHR$52k/yrFull-time
About the role
The Pre-Analytics Team Leader is responsible for the department’s courier training program and ensuring adherence to all applicable safety and compliance guidelines.
Responsibilities
- Lead local work group in daily operations including staffing, service levels, quality and safety.
- Participate in hiring process as well as input on employee performance, including corrective actions and evaluations.
- Investigate and resolve routine operational problems and patient issues.
- Escalate complex problems to Supervisor/Manager.
- Drive local root cause analysis and implementation of improvements and counter measures.
- Provide response to local quality concerns and inform critical issues to senior management.
- Drive front line employee engagement and recognition.
- Facilitate development for lead techs.
- Lead and provide Talent Management for team leaders.
- Oversee onboarding and training of all employees.
- Order and maintain adequate supplies.
- Other duties as assigned.
Requirements
- Minimum qualifications: Associate’s Degree and three years of Laboratory experience OR High School Diploma/GED and five years of experience.
- Preferred qualifications: Bachelor's Degree in Business Administration, Healthcare Administration or a related field (with one year of experience may substitute for experience required), Leadership experience (does not need be direct reports, can be team lead), 5+ years of phlebotomy experience.
Qualifications
- Physical Requirements: Ability to perform work in a stationary position for extended periods, Ability to operate a computer and other office equipment, Ability to communicate and exchange accurate information.
Skills
- Strong leadership skills.
- Excellent communication and problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Experience with training and onboarding processes.
- Knowledge of laboratory safety protocols and compliance standards.
Benefits
Not specified.
Pay
Pay Range Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50
Schedule
Full-time| days| 7:00am—4:00pm or 8:00am—5:00pm.