Pre-Analytical Assistant III

About the role

The Pre-Analytical Assistant III in the Tech Ops Department is responsible for knowing all of the functions of the Pre-Analytical Assistant II, plus additional functions. Responsibilities include managing complex tasks, resolving problems, and training employees.

Responsibilities

• Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]
• Able to recognize and solve more complex problems on a routine basis
• Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the Tech Ops department
• Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary
• Identifies problems with specimen types vs test orders, missing information, improperly positioned bar code labels, with regard to all work processes within Tech Ops
• With experience and training, is able to perform basic trouble shooting and resolve problems with automated equipment operation
• Understands complex relationship between test(s) ordered and specimen(s) received
• Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame
• Mets quality and productivity standards within 3 months of completing training
• Validates and verifies test orders as needed
• Trains employees in Tech Ops job functions and may provide on-going training
• Performs result entry as required for TIQ/TNP resolution
• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance
• Other duties as assigned

Qualifications

• Must have at least 3 years experience in a laboratory environment or a production setting
• Knowledge Medical background preferred which includes medical terminology applicable to a clinical laboratory
• High School Diploma or Equivalent