Practice Support Assistant (Clinic Receptionist) - Full time, 40 hrs/wk - Bronson Pediatrics - Stadium Dr. Kalamazoo

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Need to extract content. Let's parse posting. First lines: "CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience." That's about the organization, could be "About the role"? Actually it's about the organization, not role specifics. Could be "About the role" maybe includes description of role? But we have location and title later. Location BMH Bronson Methodist Hospital Title Practice Support Assistant (Clinic Receptionist) - Full time, 40 hrs/wk - Bronson Pediatrics - Stadium Dr. Kalamazoo Then description: "The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls." Then list of requirements: "Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) and 3-6 months of related experience required. Previous experience working with medical insurance highly preferred. Must have keyboarding and computer skills, the ability to file accurately, possess professional communication and excellent customer service skills and be able to perform other light clerical duties as assigned. Previous computer experience including hospital-based programs (i.e., Medic/Misys/Tiger or other practice management system) preferred. Proficient in ability to organize, alphabetize, and file and prioritize multiple tasks. Must have excellent math skills and be able to use basic office equipment. Ability to maintain confidentiality of sensitive medical information. Must have excellent verbal and communication skills. Ability to maintain positive customer service. Ability to establish effective working relations with office staff and employees in a team environment. Must maintain the highest level of confidentiality." Then description of work: "Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects." Then list of duties: "Registers patients/customers and confirms patient/guarantor demographic and insurance information. Completes all required fields in practice management system. Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past). Enter charges/payments into MISYS/Tiger system (or other practice management system). Prepares encounter form(s) for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan. Schedules and coordinates patient appointments, tests, and referrals according to office/provider preferences and the needs of patients. Answers telephones, takes messages, routes callers, and provides/relays information in a manner consistent with service standards. Maintains patient medical records according to current required standards. Obtains patient authorization for transfer of any/all private health information. Maintains patient confidentiality of data and information. Performs basic office duties such as sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms, as needed. Performs basic composition of letters and reports. Formats, types and proofreads standard correspondence, reports, and other documents. Maintains a clean unit environment/work area and communicates any equipment malfunction/problem to appropriate personnel. Maintains accountability for special projects as assigned. Performs such individual assignments as management may direct. Establishes and maintains effective working relationships within the organization. Engages in continuous study to maintain the competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required training and education, including department specific requirements. Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner. Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work related activities. Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment. Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc. Print Physician daily schedules. Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.). Prepare deposit, completing daily deposit verification form, and verifying accuracy of deposit. Performs other duties as may be assigned by the physician or practice manager/office supervisor. Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies." Then "Practice Centralized Services: Additional duties may include; department focuses on demographic and insurance entry for all clinical patients, reviews accounts for missing and inaccurate information and communicates with office staff at each location to ensure accurate registration for patients who are new to Bronson, who have not been seen in over a year, have an account that raises a flag, has inactive insurance or is marked as an auto/workers comp" Then "Shift Variable Time Type Full time Scheduled Weekly Hours 40 Cost Center 8404 Bronson Pediatrics - Stadium Dr. (BMH) Agency Use Policy and Agency Submittal Disclaimer ..." then policy about recruiters, then video note. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The policy about recruiters is likely legal boilerplate; we should drop it. Also the note about video maybe not needed? It's not boilerplate but maybe considered promotional; but we can keep if it's substantive? It says "Please take a moment to watch a brief video highlighting employment with Bronson!" That's like a call to action; maybe considered application instruction? It's not exactly instruction to apply but promotional. Safer to drop? The instruction says remove application instructions. This is not exactly application instruction but could be considered promotional. I'd drop it to be safe. We need to include sections only if there is real specific content. We have: - About the role: Could include the introductory paragraph about Team Bronson? That's more about organization. Might be considered "About the role"? The role description: "The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls." That's a brief summary. Could be placed under About the role. - Responsibilities: The long list of duties (registering patients, etc.) could be responsibilities. - Requirements: Education/experience: high school diploma or GED, 3-6 months related experience, previous experience with medical insurance highly preferred. - Qualifications: Could be similar to requirements? Might combine. But we need separate sections if content distinct. Qualifications could include skills like keyboarding, computer skills, filing, communication, math, confidentiality, etc. Actually those are skills. The posting lists many skill requirements. Could be under Skills. - Benefits: Not mentioned. No benefits info. So we should not create Benefits section. - Pay: Not mentioned. No pay info. So no Pay section. - Schedule: It mentions Full time, 40 hrs/wk, Shift Variable. So we have schedule info: Full time, 40 hrs/week. Could create Schedule section with that. Thus sections: About the role, Responsibilities, Requirements, Skills, Schedule. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. Already not. We must not put Job ID/requisition numbers as headings. We need to preserve all substantive information; do not invent or summarize away detail. We need to output only HTML fragment. Let's craft. About the role: Could be a

  containing the introductory paragraph about Team Bronson and role summary? The introductory paragraph about Team Bronson is generic; maybe we can include it as part of About the role. Also the short description of duties. Better: About the role:

  Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

  Then maybe another

  for role summary: "The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls." But we need to avoid duplication; we can combine. Responsibilities: Use

  • for each duty. The list is long; we need to preserve all substantive information. We'll break each sentence into list items. Let's extract duties sentences: - Registers patients/customers and confirms patient/guarantor demographic and insurance information. - Completes all required fields in practice management system. - Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past). - Enter charges/payments into MISYS/Tiger system (or other practice management system). - Prepares encounter form(s) for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan. - Schedules and coordinates patient appointments, tests, and referrals according to office/provider preferences and the needs of patients. - Answers telephones, takes messages, routes callers, and provides/relays information in a manner consistent with service standards. - Maintains patient medical records according to current required standards. - Obtains patient authorization for transfer of any/all private health information. - Maintains patient confidentiality of data and information. - Performs basic office duties such as sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms, as needed. - Performs basic composition of letters and reports. - Formats, types and proofreads standard correspondence, reports, and other documents. - Maintains a clean unit environment/work area and communicates any equipment malfunction/problem to appropriate personnel. - Maintains accountability for special projects as assigned. - Performs such individual assignments as management may direct. - Establishes and maintains effective working relationships within the organization. - Engages in continuous study to maintain the competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. - Completes required training and education, including department specific requirements. - Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner. - Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. - Demonstrates teamwork and integrity in all work related activities. - Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment. - Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc. - Print Physician daily schedules. - Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.). - Prepare deposit, completing daily deposit verification form, and verifying accuracy of deposit. - Performs other duties as may be assigned by the physician or practice manager/office supervisor. - Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies. - Practice Centralized Services: Additional duties may include; department focuses on demographic and insurance entry for all clinical patients, reviews accounts for missing and inaccurate information and communicates with office staff at each location to ensure accurate registration for patients who are new to Bronson, who have not been seen in over a year, have an account that raises a flag, has inactive insurance or is marked as an auto/workers comp We need to keep that last sentence as a