Practice Support Assistant

Role Overview

The Practice Support Assistant provides advanced administrative and clinical support within a healthcare team, ensuring excellent patient service and efficient clinic operations.

Key Duties

• Manage complex scheduling
• Handle patient outreach
• Verify patient information
• Process forms (e.g., FMLA)
• Oversight of waiting room activities
• Serve as a mentor and role model for support staff
• Aid with onboarding
• Collaborate on workflow and coverage, including floating to other practices as needed
• Support quality improvement initiatives
• Participate in special projects to enhance practice efficiency

Qualifications & Skills

• High School Diploma/GED
• 1+ years healthcare administrative experience
• Proficiency in Microsoft Office
• Scheduling software
• Electronic medical records (Epic or similar)
• Strong problem-solving and patient management skills (preferred)

Key Attributes

• Autonomy
• Excellent communication
• Customer service orientation
• Ability to handle complex administrative tasks in a fast-paced environment

Pay

Competitive pay is offered.

Benefits

Comprehensive benefits are provided.

Schedule

No specific schedule is mentioned.

Benefits

Growth opportunities contribute to improved health outcomes and community impact.