Practice Supervisor- Family Medicine

About the role

Provides leadership and direction in accordance with organizational goals and objectives.
Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites.
Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period.
Acts as a liaison between administration, physicians, and staff.
Counsels employees, develops staff, and utilizes the disciplinary process as appropriate.
Captures the daily operations of the medical practice site.
Recruits, orients, counsels, and evaluates a team of engaged employees to assure quality patient care.
Maintains infection control standards and OSHA standards for the medical practice, assuring staff knowledge and compliance with HIPAA and OSHA policies and procedures.
Leads quality initiatives and safety functions that support patient care and reflects the initiative and responsibility indicative of professional expectations.
Collaborates with ancillary support services to provide a safe, clean, and secure environment for patients, staff, and visitors.
Solves patient complaints and proficiently uses computer applications to achieve optimum patient care efficiencies.

Responsibilities

• Ensures accurate, timely charges, billing, and collection of patient accounts, maintaining appropriate internal controls over accounts receivable and cash receipt functions.

Requirements

• Able to communicate effectively in English, both verbally and in writing
• Able to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques
• Mature judgment in dealing with patients, physicians, and insurance representatives
• Able to operate general office machines such as computer, fax machine, printer, and scanner
• Able to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Able to manage diverse personalities
• Able to adapt in an ever-changing healthcare environment
• Able to follow complex instructions and procedures, with a close attention to detail
• Exceptional customer service skills
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties

Skills

• Able to communicate effectively in English, both verbally and in writing
• Able to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques
• Mature judgment in dealing with patients, physicians, and insurance representatives
• Able to operate general office machines such as computer, fax machine, printer, and scanner
• Able to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Able to manage diverse personalities
• Able to adapt in an ever-changing healthcare environment
• Able to follow complex instructions and procedures, with a close attention to detail
• Exceptional customer service skills
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties

Qualifications

• Able to communicate effectively in English, both verbally and in writing
• Able to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques
• Mature judgment in dealing with patients, physicians, and insurance representatives
• Able to operate general office machines such as computer, fax machine, printer, and scanner
• Able to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Able to manage diverse personalities
• Able to adapt in an ever-changing healthcare environment
• Able to follow complex instructions and procedures, with a close attention to detail
• Exceptional customer service skills
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties

Benefits

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

$18.37 - $34.17

Schedule

Full time
Shift Day (United States of America)

Contact Information

Address: 501 REDMOND RD NW, Rome, Georgia, 30165