Practice Success Manager (DC)

PatientFi® is a technology-based, point-of-sale financing company in Irvine, CA that partners with healthcare providers to offer patients a friendly payment solution for out-of-pocket medical and dental procedures. The company serves various healthcare specialties, including plastic surgery, dermatology, ophthalmology, dentistry, fertility, and medical spas. PatientFi's mission is to expand patient access to elective healthcare treatments by removing the cost barrier and providing patients with a convenient payment option.

This is a remote role covering the DC territory.

About the role

The Practice Success Manager is a pivotal sales and account management role at PatientFi. Through their efforts, Practice Success Managers drive revenue by onboarding new and existing practice partners, training clinical staff on sales conversion, and expanding long-term account relationships. PSMs must be able to multitask, self-manage, and operate in a fast-paced, ever-changing startup environment.

Key Responsibilities

• Meet or exceed quarterly territory sales quota.
• Execute hybrid sales presentations via virtual meetings and on-site visits. Travel up to 25% within the assigned territory to conduct client meetings, attend partner events, and represent the company at industry trade shows.
• Onboard and train clinic staff on platform capabilities and financial consultation tactics, increasing treatment acceptance rates and driving monthly transaction volume.
• Update and manage Practice interactions via the PatientFi CRM platform.
• Promptly respond to questions and other Practice escalations.
• Provide "Voice of the Practice" feedback internally so that PatientFi can align products and sales strategies to market needs.

Requirements

• 3-5 years of sales-related experience
• Strong track record of exceeding sales quotas, top-performer
• Demonstrated proficiency with a strong sales process
• Excellent interpersonal skills
• Ability to overcome objections
• Strong attention to detail, including tracking sales efforts in Customer Relationship Management systems
• Comfortable in a dynamic environment with evolving processes, systems, tools, etc.
• Thorough understanding of the aesthetic industry or elective medical finance industry
• Independent worker, proven self-starter

Pay

• Base salary range: $85,000 - $115,000
• Quarterly variable compensation program eligibility

Benefits

• Medical, dental, and vision premiums covered at 80% for employees and dependents
• Unlimited PTO
• 401(k)
• Parental leave
• AD&D policy provided at no cost to employees