Practice Services Manager II: Billing, Collections, & Reimbursement

Primary Responsibilities

• Maintain reimbursement timeline, including tracking deadlines for deliverables.
• Develop and manage budget.
• Schedule people and material resources.
• Ensure compliance with regulatory and institutional resources.
• Ensure reimbursement data and progress are reported to stakeholders.
• Coordinate and creates development of materials including educational materials, marketing materials, websites, forms, and reports.
• Oversee the development, implementation, and maintenance of comprehensive databases and files related to the program.
• Organize internal and external meetings, site visits, and special events.
• Create and oversee training for Billing, Collections, and Reimbursement employees.
• Monitor team performance and provide coaching and feedback.
• Cookordination and management of activities, including acting as a liaison with internal and external stakeholders.
• Lead and participate in appropriate committees relevant to the advancement of the program and the profession.

Qualifications

• Appropriate experience may be substituted on equivalent basis.
• Minimum Required Education: Bachelor’s degree.
• Minimum Required Experience: 8 years experience in multi-payer physician reimbursement with equivalent size scope. 5 years in a supervisory or leadership role.
• Preferred Experience: Experience within an academic medical setting preferred.

Knowledge – Skills – Abilities

• Excellent oral and written communication skills are essential.
• Strong critical thinking, problem-solving and attentiveness to detail required.
• Strong computer skills.
• Advanced knowledge of the program study area.
• Excellent ability to motivate and engage team members.

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

About the Role

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.