Practice Patient Care Coordinator Urology - Full-time

About the role

This position provides support to the Practice Administrator/Assistant Practice Manager in various administrative tasks related to patient registration, scheduling, referral coordination, and phone management.

Responsibilities

• Handles patient inquiries and ensures timely and efficient service.
• Coordinates patient appointments and manages patient flow.
• Processes registrations and maintains accurate patient records.
• Manages phone calls and schedules appointments.
• Supports referral processes and ensures compliance with healthcare regulations.
• Ensures accuracy in medical coding and billing processes.

Requirements

• High school diploma or equivalent.
• Passes annual registration competency exam.
• Proven customer service experience.
• Knowledge of medical office operations and medical terminology preferred.

Qualifications

• Customer service ability to interact with the public, staff, and patients.
• Experience in medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to manage multiple tasks simultaneously.
• Proficiency in medical terminology and healthcare regulations.

Benefits

Concord Hospital offers competitive benefits including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $XX - $YY per hour, depending on experience and qualifications.

Schedule

The schedule for this position is typically Monday through Friday, with occasional evening and weekend hours as needed.

Physical and Work Requirements

The physical demands of this job are light, requiring regular lifting, carrying, pushing, and pulling of items weighing up to 20 pounds. The employee must also regularly bend, kneel, squat, and stand. Specific vision abilities required include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens and noise levels are usually moderate.