Practice Operations Coordinator
American Senior Benefits · Minneapolis, MN · 4 mo ago
Management$40k/yrFull-time
Responsibilities
- Act as the primary liaison with insurance carriers, handling applications, underwriting follow-ups, and policy service.
- Monitor and track client service tasks and business opportunities, ensuring they are assigned to and completed by the appropriate team members.
- Support marketing initiatives, including content preparation, campaign coordination, and event logistics.
- Manage Salesforce/CRM processes, including data integrity, workflows, reporting, and task assignments.
- Cook up and distribute client communications, statements, and other materials as needed.
- Identify opportunities to improve internal processes and enhance the client experience.
Requirements
- Bachelor’s degree in business, finance, marketing, or related field preferred.
- 2+ years of experience in financial services, insurance, operations, or marketing support.
- Familiarity with insurance products and casemanagementa plus.
- Proficiencyin Salesforce (or comparable CRM), Microsoft Office, and marketing tools.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Team-oriented mindset with the ability to coordinate and hold others accountable.
Pay
USD $40,000.00 - USD $100,000.00 /Yr.