Practice Manager of Operations
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the posting.
We need to extract sections:
- About the role: The description after "More About The Role" includes bullet-like sentences. We'll put as - each.
- Responsibilities: Might be similar to role description; but we need to decide. The posting includes many responsibilities under "More About The Role". Could treat that as Responsibilities. The "About the role" maybe a short intro? The posting says "More About The Role" then list. So we can have a section "About the role" with a brief paragraph summarizing? But we must not invent filler. We could put the paragraph before the list as prose
. The text before list: "Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills". Actually that's first bullet. There's no separate intro paragraph. So maybe we just have Responsibilities section with the list.
But we need to follow instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which sections to include based on content.
We have:
- About the role: maybe a short description: "Dental Care of Grafton is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? ..."? That's more about company. But we could treat that as About the role? However instruction: do NOT repeat the job title as a heading. It's okay to have About the role heading with description.
We have responsibilities list (the bullet points after "More About The Role").
We have Minimum Qualifications (under Minimum Qualifications). That's Requirements/Qualifications.
We have Preferred Experience.
We have Physical Requirements.
We have Benefits: "What You’ll Gain Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) Continuing education ... Access to an expansive network ... Top quality technology..."
We have Pay: not mentioned. So we should NOT include Pay section.
Schedule: not mentioned. So no Schedule.
Skills: maybe we can extract from qualifications: Excellent communication, leadership, coaching, conflict resolution skills; ability to analyze processes; etc. Could put under Skills.
But we need to avoid filler. Let's decide sections:
- About the role: short paragraph describing role and company mission. Could combine first two paragraphs: "Dental Care of Grafton is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!" That's substantive.
- Responsibilities: the list after "More About The Role". We'll put each sentence as
- .
- Requirements: Minimum Qualifications bullet points.
- Qualifications: maybe Preferred Experience? Could combine but we have both. Could have Requirements (minimum) and Qualifications (preferred). Or we could have Requirements (minimum) and Skills (preferred). Let's follow typical: Requirements = minimum qualifications; Qualifications = preferred experience; Skills = abilities listed.
But we have also "Physical Requirements". Could be part of Requirements or separate. Might be better to include under Requirements as a sublist? But we need to follow headings list; we can include a Requirements section that includes both minimum quals and physical reqs.
We have Skills: communication, leadership, coaching, conflict resolution, process analysis, problem identification, solution development, etc.
We have Benefits: as described.
We have Pay: none -> omit.
Schedule: none -> omit.
Now we need to ensure we don't include boilerplate like EEO, legal, etc. Remove the "Who is Heartland Dental?" paragraph? That's company description; could be part of About the role? Might be considered boilerplate but it's substantive about company. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Who is Heartland Dental?" is not boilerplate; it's company overview. Could keep as part of About the role or maybe a separate section? But we only have headings list; we could include it under About the role as additional prose.
We must not repeat job title as heading; fine.
Now produce HTML fragment:
About the role
Dental Care of Grafton is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged! Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
But that includes EEO statement at end; we need to remove EEO/equal-opportunity boilerplate. The last sentence about protections is EEO boilerplate. Should remove that. Also the earlier "We’re committed to living our core values which promote diversity and inclusion." might be okay but could be considered EEO? It's about diversity inclusion; might be okay but safe to keep? The instruction: remove EEO/equal-opportunity/scam-warning boilerplate. The line about protections is definitely EEO. Remove it. The diversity inclusion statement may be okay but could be considered part of EEO; but it's not a legal statement. I'd keep it.
Thus we need to trim the final sentence.
Now Responsibilities: list items from "More About The Role". Let's extract each bullet:
- Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
- Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
- Ensure goals and priorities of Doctors and teams are achieved through servant leadership
- Bell Leadership Training every 18-24 months
- Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
- Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
- Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
- Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
- Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
- Understand the benefits and metrics of DMP and help Doctor to monitor progress
- Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
- Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
- Successfully onboard new team members through partnerships with recruiting and support office
- Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
We'll put each as - .
Now Requirements (minimum qualifications): list:
- Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
- Experience working in a fast-paced and customer-centric environment
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Excellent communication, leadership, coaching, and conflict resolution skills
- Trustworthy; maintain patient confidentially and team ethics
We'll put as
- .
Now Qualifications (preferred experience): list:
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
We'll put as
- .
Now Skills: maybe we can extract from the abilities: ability to analyze processes, etc. But we already have those in Requirements. Could combine but we need a Skills section if we have distinct skills not covered. The posting also mentions "Excellent communication, leadership, coaching, and conflict resolution skills" which is already in Requirements. Could still have Skills section but might duplicate. Better to not create a Skills section if it's just repeating. However we could create Skills section for "Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies; Excellent communication, leadership, coaching, and conflict resolution skills; Trustworthy; maintain patient confidentiality and team ethics". But that's same as Requirements. To avoid duplication, maybe we omit Skills section.
But we need to include a section only when posting has real specific content for it. We have content for Skills (the abilities). But we already used them in Requirements; but we could still have Skills separate if we want. However the instruction: Prefer a few substantive sections over many thin ones. So we could merge skills into Requirements and not have separate Skills.
Thus sections: About the role, Responsibilities, Requirements (minimum quals), Qualifications (preferred), Benefits.
Now Benefits: list items:
- Competitive benefits including health insurance and retirement savings plans
- six paid holidays
- PTO (paid time off)
- Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
- Access to an expansive network of mentors and networking opportunities
- Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
We'll put as
- .
Now ensure we didn't include Pay or Schedule.
Now produce HTML.
Check for any leftover boilerplate: we removed EEO line. Also removed "Physical Requirements" etc? We didn't include Physical Requirements; but we should include them because they are substantive. The posting includes Physical Requirements section. We need to include that somewhere. Could be part of Requirements or a separate section. Since we have Requirements heading, we can add physical requirements under that as list items.
Thus Requirements will include both minimum quals and physical reqs.
Physical Requirements list:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform
. The text before list: "Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills". Actually that's first bullet. There's no separate intro paragraph. So maybe we just have Responsibilities section with the list. But we need to follow instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which sections to include based on content. We have: - About the role: maybe a short description: "Dental Care of Grafton is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? ..."? That's more about company. But we could treat that as About the role? However instruction: do NOT repeat the job title as a heading. It's okay to have About the role heading with description. We have responsibilities list (the bullet points after "More About The Role"). We have Minimum Qualifications (under Minimum Qualifications). That's Requirements/Qualifications. We have Preferred Experience. We have Physical Requirements. We have Benefits: "What You’ll Gain Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) Continuing education ... Access to an expansive network ... Top quality technology..." We have Pay: not mentioned. So we should NOT include Pay section. Schedule: not mentioned. So no Schedule. Skills: maybe we can extract from qualifications: Excellent communication, leadership, coaching, conflict resolution skills; ability to analyze processes; etc. Could put under Skills. But we need to avoid filler. Let's decide sections: - About the role: short paragraph describing role and company mission. Could combine first two paragraphs: "Dental Care of Grafton is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!" That's substantive. - Responsibilities: the list after "More About The Role". We'll put each sentence as
About the role
Dental Care of Grafton is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged! Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
But that includes EEO statement at end; we need to remove EEO/equal-opportunity boilerplate. The last sentence about protections is EEO boilerplate. Should remove that. Also the earlier "We’re committed to living our core values which promote diversity and inclusion." might be okay but could be considered EEO? It's about diversity inclusion; might be okay but safe to keep? The instruction: remove EEO/equal-opportunity/scam-warning boilerplate. The line about protections is definitely EEO. Remove it. The diversity inclusion statement may be okay but could be considered part of EEO; but it's not a legal statement. I'd keep it. Thus we need to trim the final sentence. Now Responsibilities: list items from "More About The Role". Let's extract each bullet: - Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills - Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality) - Ensure goals and priorities of Doctors and teams are achieved through servant leadership - Bell Leadership Training every 18-24 months - Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles - Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals - Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed - Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals - Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs - Understand the benefits and metrics of DMP and help Doctor to monitor progress - Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice - Partner with Doctors to identify skills needed for open positions and proper selection team within the practice - Successfully onboard new team members through partnerships with recruiting and support office - Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles We'll put each as