Practice Manager - Managed Services

We need to output HTML fragment with sections: About the role? Actually the posting includes Overview (company description) then Responsibilities, then Responsibilities, then The Successful Candidate Will Have (qualifications/requirements), then Pay (range). Also maybe Benefits? Not mentioned. Schedule? Not mentioned. So we include sections: Overview? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections that have real content. Overview is company description; maybe "About the role" could be overview? But they said do NOT repeat the job title as a heading. Overview is not job title; it's company description. Could be "About the role" but that might be misrepresenting. However they gave examples; we can use "About the role" for overview of role? The overview given is about Baker Tilly firm, not role. Might be better to use "About the role" for role description? But there is no explicit role overview besides responsibilities. The "Overview" section is about the firm; we could treat it as "About the role"? Might be okay. However they said "Prefer a few substantive sections over many thin ones." We could combine overview and responsibilities? But better to follow typical structure: About the role (company overview), Responsibilities, Requirements (or Qualifications), Pay. We need to preserve all substantive information, not invent. Remove boilerplate: EEO, equal opportunity, unsolicited resumes, recruitment agency, etc. Also remove navigation, cookie, legal, etc. Also remove "Please discuss the work location status with your Baker Tilly talent acquisition professional..." maybe that's not substantive? It's about work location status; could be considered metadata but not required. Might drop as it's not a duty/requirement. Also "Baker Tilly is an equal opportunity/affirmative action employer..." drop. We need to keep the responsibilities list as bullet points under

• . The responsibilities are many paragraphs; we need to convert each bullet-like sentence into
• . The text includes headings like "Operational Enablement & Process Optimization", "Strategic Projects & Change Management", etc. Those could be subheadings but we only allowed

  for section headings; we could keep them as

  ? Not allowed? The instruction only says use

  for section headings (e.g. About the role, Responsibilities...). It doesn't forbid other headings, but to be safe we could just treat each responsibility paragraph as

  without subheadings. However we might lose some structure but still preserve content. Could also keep subheadings as inside

  . But better to keep as

  with the sentence. We need to capture all responsibilities sentences. Let's extract them: From "Responsibilities Job Description: The Practice Management Manager plays a critical role in enabling operational excellence across their assigned service line by driving process efficiency, supporting change adoption, and ensuring consistent execution of strategic and operational initiatives. This role partners with leadership and Enterprise Solutions & Operations (ESO) teams to drive operational excellence, scalable growth, and continuous improvement." Then subheadings: Operational Enablement & Process Optimization - Support the operationalization of processes, tools, and operating models to drive consistency, scalability, and alignment with firm standards. - Coordinate execution of operational initiatives and process improvements, ensuring timely delivery and alignment with business objectives. - Identify operational gaps and opportunities to improve efficiency, enhance team effectiveness, and support best practice adoption. - Serve as a point of coordination for operational escalations across the engagement lifecycle (e.g., engagement setup, contracting, resourcing, compliance, and financial processes). - Support adherence to operational processes, internal controls, firm policies, engagement documentation requirements, and operational standards to promote operational integrity and mitigate risk. - Assist in the implementation, adoption, and change enablement efforts related to new processes, technologies, reporting, and operational initiatives. Strategic Projects & Change Management - Support implementation of strategic initiatives, operational changes, system implementations, and process transitions across the practice. - Partner with practice leadership to translate strategic priorities into operational action plans and support execution of key business objectives. - Coordinate and cascade firm, service line, and practice communications to promote alignment, transparency, and engagement. - Collaborate with ESO teams including Finance, Resource Management, Talent Management, Enterprise Technology, Legal, and Client Operations to improve operational effectiveness and system utilization. - Support weekly, monthly, quarterly, and annual business meetings, operational reviews, and leadership planning activities. - Develop presentation materials, reporting, and communications aligned to business strategy and operational priorities. Financial & Business Operations Support - Partner with Finance to interpret firmwide dashboards and reporting, helping identify financial trends, risks, and business implications. - Review operational performance indicators including chargeable hours, utilization, overtime, engagement profitability, travel, and controllable expenses to support operational decision-making. - Monitor project quality and engagement lifecycle compliance requirements, including Accounts Receivable (AR), Work in Process (WIP), engagement documentation, contracting, and related operational processes. - Support expense management activities related to employees, subcontractors, vendors, software, and subscriptions. - Respond to operational and financial risks, trends, and outliers through follow-up coordination, analysis, and issue resolution support. - Consolidate operational insights and reporting to support business health monitoring and leadership decision-making. Resource Management, Recruiting & Team Support - Partner with Resource Management and leadership to support staffing alignment and operational readiness. - Review business pipeline reporting and identify potential staffing constraints, resource gaps, or operational risks. - Support recruiting priorities based on business strategy, staffing demand, growth projections, and skillset needs. - Coordinate onboarding activities for new team members, including experienced hires, campus hires, and team members joining through acquisition activity. - Support integration and stabilization efforts related to operational transitions and newly integrated teams. - Maintain awareness of team member skills, experiences, and career goals to help support staffing alignment and business needs. - Support execution of training, onboarding, and continuing professional education (CPE) initiatives. Then "The Successful Candidate Will Have" section: list of qualifications. Let's extract those sentences: - Bachelor’s degree in Accounting, Finance, Business Administration, Management, or a related field preferred or 9 years of relevant experience in lieu of 5 years of operations or practice management experience required. Wait the phrasing: "Bachelor’s degree in Accounting, Finance, Business Administration, Management, or a related field preferred or 9 years of relevant experience in lieu of5 years of operations or practice management experience required." There's a typo: "in lieu of5 years". Likely means: Bachelor's degree preferred OR 9 years relevant experience in lieu of 5 years of operations or practice management experience required. So we need to preserve as is. - Minimum of two (2) years of experience within a professional services or consulting environment preferred. - Demonstrated analytical, organizational, problem solving, project management, and change management skills. - Strong written and verbal communication skills with the ability to collaborate effectively across multiple teams and leadership levels. - Ability to manage multiple priorities and operational initiatives in a fast-paced, deadline-driven environment. - Demonstrated ability to drive accountability, operational execution, and continuous improvement initiatives. - Strong interpersonal skills and ability to build collaborative relationships across the organization. - Experience interpreting operational and financial reporting to support business decisions and operational planning. - Self-starter with strong initiative, sound judgment, and the ability to work independently when needed. - Demonstrated professionalism, integrity, and discretion in handling confidential and sensitive information. - Demonstrated technical proficiency with Microsoft Office Suite including Excel, PowerPoint, Word, and reporting platforms such as Power BI. - Ability to work 45 or more hours per week as needed. - Ability to travel; potentially up 15%. Then Pay: "The pay rate range for this job position are listed below. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees. The national pay range range is: $92,000 - $186,000 All internal candidates are eligible for consideration regardless of location" We need to include Pay section with that range. Also mention benefits? It says "comprehensive compensation and benefits package" but no details; we should not create Benefits section unless specific. So we just include Pay. We also need to include maybe "About the role" section with the overview paragraph about Baker Tilly. Let's include that. We must not include boilerplate like EEO, etc. Now produce HTML fragment:

  About the role

  Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

  Then Responsibilities:

  Responsibilities

  • The Practice Management Manager plays a critical role in enabling operational excellence across their assigned service line by driving process efficiency, supporting change adoption, and ensuring consistent execution of strategic and operational initiatives.
  • This role partners with leadership and Enterprise Solutions & Operations (ESO) teams to drive operational excellence, scalable growth, and continuous improvement.
  • Support the operationalization of processes, tools, and operating models to drive consistency, scalability, and alignment with firm standards.
  • Coordinate execution of operational initiatives and process improvements, ensuring timely delivery and alignment with business objectives.
  • Identify operational gaps and opportunities to improve efficiency, enhance team effectiveness, and support best practice adoption.
  • Serve as a point of coordination for operational escalations across the engagement lifecycle (e.g., engagement setup, contracting, resourcing, compliance, and financial processes).
  • Support adherence to operational processes, internal controls, firm policies, engagement documentation requirements, and operational standards to promote operational integrity and mitigate risk.
  • Assist in the implementation, adoption, and change enablement efforts related to new processes, technologies, reporting, and operational initiatives.
  • Support implementation of strategic initiatives, operational changes, system implementations, and process transitions across the practice.
  • Partner with practice leadership to translate strategic priorities into operational action plans and support execution of key business objectives.
  • Coordinate and cascade firm, service line, and practice communications to promote alignment, transparency, and engagement.
  • Collaborate with ESO teams including Finance, Resource Management, Talent Management, Enterprise Technology, Legal, and Client Operations to improve operational effectiveness and system utilization.
  • Support weekly, monthly, quarterly, and annual business meetings, operational reviews, and leadership planning activities.
  • Develop presentation materials, reporting, and communications aligned to business strategy and operational priorities.
  • Partner with Finance to interpret firmwide dashboards and reporting, helping identify financial trends, risks, and business implications.
  • Review operational performance indicators including chargeable hours, utilization, overtime, engagement profitability, travel, and controllable expenses to support operational decision-making.
  • Monitor project quality and engagement lifecycle compliance requirements, including Accounts Receivable (AR), Work in Process (W