Practice Manager - Las Colinas

About the role

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will drive business results, and your people leadership skills will develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through professional relationships with stakeholders—including the veterinary medical team, field leadership, corporate headquarters, and PetSmart® associates (if applicable)—you’ll help optimize the growth of both businesses. Banfield is committed to your growth, offering a variety of educational opportunities and resources that support your career path.

Responsibilities

• Interview, hire, and develop associates
• Evaluate the hospital’s processes, progress, and productivity
• Train associates on Banfield guidelines/practices and educate clients about Optimum Wellness Plans®, preventive care, pet health needs, and hospital services
• Budget and plan for the hospital
• Support daily operations and staff
• Schedule associates, coordinate time off, and manage continuing education needs

Requirements

• Bachelor’s degree in business or related discipline preferred, or equivalent combination of education, training, and experience
• Three years of related experience (health care, veterinary profession, service industry, etc.)
• Direct supervisory experience (includes hiring and associate development)

Skills

• Strong organizational, communication, and interpersonal skills
• Problem-solving and conflict management experience
• Leadership and analytical know-how

Benefits

• Comprehensive medical, dental, and vision insurance
• Generous retirement plans (401(k) and Roth) with company match
• Paid time off and holidays
• Top-tier mental health and wellbeing resources, including free coaching and counseling sessions
• Company-paid associate life insurance and optional supplemental life insurance
• Company-paid short- and long-term disability
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Paid parental leave for birth and adoption
• Continuing education allowance for eligible positions
• Back-up child and elder care and family support resources
• Fertility and family building support
• Digital exercise therapy
• Voluntary protection benefits (hospital indemnity, critical illness, accident coverage)
• Legal plan
• Identity protection
• Commuter benefits
• Three free Optimum Wellness Plans for pets
• Exclusive discounts on products and services

Pay

The pay range for this role is $63,822 - $92,187 annually. The specific rate is determined based on the candidate’s experience, skill level, abilities, education, location, and schedule.

Schedule

Full-time.