Practice Manager, Hendrick Urgent Care

About the role

The Practice Manager is responsible for overall leadership, growth, marketing, administration and performance of all aspects of clinic activities to ensure accomplishment of its objectives.

Requirements

• Minimum Education: Bachelor’s Degree; or more than 15 years’ experience in medical practice administration.
• Minimum Work Experience: Minimum of 2 years medical practice experience including three years of experience in the administration of a medical clinic. Experience in development and oversight of ancillary services.
• Required Skills, Knowledge, and Abilities:
  • Knowledge of the principles and practices of health planning and management sufficient to manage, direct and coordinate the operation of a major health care organization.
  • Knowledge of the purposes, organization and policies of the community's health systems sufficient to interact with other health care providers.
  • Knowledge of the policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.
  • Knowledge of the principles and practices of employee development sufficient to ensure organizational productivity.
  • Knowledge of computer programs and applications.
  • Skill in exercising a high degree of initiative, judgment, discretion and decision‑making to achieve organizational objectives.
  • Skill in analyzing situations accurately and taking effective action.
  • Skill in establishing and maintaining effective working relationships with employees, policy‑making bodies, third‑party payers, patients and the public.
  • Skill in organizing work, making assignments and achieving goals and objectives.
  • Skill in exercising judgment and discretion in developing, applying, interpreting and coordinating departmental policies and procedures.
  • Ability to assume responsibility and exercise authority over assigned work functions.
  • Ability to establish and maintain quality control standards.
  • Ability to organize and integrate organizational priorities and deadlines.
  • Ability to prepare comprehensive reports.
  • Ability to communicate effectively and in a professional manner with all staff, managers and physicians.