PRACTICE MANAGER – DR. LEONARDI OFFICE

PRACTICE MANAGER - DR. LEONARDI OFFICE LifeBridge Health Full-Time | Exempt Crossroads Medical AssociatesAddress: 4801 Dorsey Hall Drive, Suite 201, Ellicott City, MD 21042 POSITION SUMMARYLifeBridge Health is seeking an experienced and motivated Practice Manager to oversee the daily operations of Dr. Leonardi's physician practice. This position is responsible for managing staff, coordinating administrative operations, overseeing revenue cycle activities, and ensuring an exceptional patient experience.The ideal candidate is a hands-on leader with strong organizational, financial, and interpersonal skills who thrives in a fast-paced healthcare environment and is committed to operational excellence, team development, and continuous improvement.KEY RESPONSIBILITIESPractice Operations & LeadershipOversee daily administrative and operational functions to ensure an efficient, patient-focused physician practice.Manage office workflows, patient scheduling, registration, and overall practice efficiency.Identify opportunities for process improvement and implement strategies to enhance productivity and operational performance.Collaborate with physicians, clinical staff, and organizational leadership to support practice goals.Maintain appropriate staffing, supplies, equipment, and office resources.Staff Management & DevelopmentLead, coach, and develop administrative and non-physician practice staff.Oversee recruitment, onboarding, training, performance evaluations, and employee relations.Manage staffing schedules, attendance, payroll, overtime, and leave requests.Establish clear performance expectations and promote accountability, teamwork, and professional development.Foster a positive and collaborative work environment.QUALIFICATIONSRequired:3-5 years of Practice Manager professional experience.Strong organizational, leadership, and problem-solving abilities.Excellent verbal and written communication skills.Ability to manage multiple priorities in a fast-paced healthcare setting.Knowledge of medical terminology and healthcare office operations.Proficiency with Microsoft Office and healthcare-related computer systems.Strong critical-thinking skills and attention to detail.Preferred:Bachelor's degree in Business Administration, Healthcare Administration, or a related field.Familiarity with electronic health record systems such as Epic or Cerner.Experience with physician practice operations, revenue cycle management, staff supervision, and financial oversight.IDEAL CANDIDATEThe successful candidate will be a proactive, approachable, and results-driven leader who takes ownership of daily operations, builds strong relationships with physicians and staff, and consistently looks for ways to improve efficiency and the patient experience.ABOUT LIFEBRIDGE HEALTHLifeBridge Health is committed to providing high-quality, compassionate care to the communities we serve. Guided by our CARE BRAVELY philosophy and SPIRIT values, we foster a collaborative environment where team members are empowered to make a meaningful difference in the lives of our patients and one another.Join LifeBridge Health and help lead a physician practice dedicated to operational excellence, teamwork, and outstanding patient care.