Practice Manager - Altoona Regional Health Services

UPMC's Altoona Regional Health Services is seeking a Practice Manager to oversee the pulmonology, trauma, and practice diagnostics departments, working closely with IP trauma, sleep lab, and other IP testing departments. Travel to various practice locations is required.

Schedule

Full‑time, Monday through Friday, typically 8:00 am – 4:30 pm with some flexibility.

Responsibilities

• Manage daily operations at physician offices and clinic sites and coordinate work activities.
• Manage schedules and call‑offs.
• Ensure office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manage all functions of the financial and patient management system at physician offices.
• Ensure compliance with system‑wide and departmental policies, patient confidentiality, and regulatory requirements (OSHA, CLIA, PA Department of Health, etc.).
• Integrate new physicians into CMI practices.
• Monitor and meet practice‑specific benchmarks, including point‑of‑service and scheduling (template management for timely patient access), if applicable.
• Work with senior management to prepare budgets and align operations with organizational objectives, meeting performance and budget targets.
• Develop and maintain a patient‑centric culture focused on arrival and follow‑up activities in line with consumerism initiatives, if applicable.
• Recruit, hire, train, and supervise assigned personnel in satellite facilities, handling performance evaluations, merit increases, promotions, and disciplinary actions.
• Identify and resolve work problems to ensure quality patient service.
• Communicate effectively with senior management and physicians, providing regular operational updates.

Requirements

• Bachelor’s Degree + 1 year healthcare experience and 3 years management experience, or Associate’s Degree + 3 years healthcare experience and 3 years management experience, or High School Diploma + 5 years healthcare experience and 5 years management experience.
• Licensure, Certifications, and Clearances: Act 34.

Benefits

• Medical, vision, dental, life, and disability insurance.
• Exceptional retirement program.
• Paid time off and wellness programs.
• Paid parental leave.
• Work‑life balance support.