Practice Manager - Adolescent Medicine - Physician Practice

Responsibilities

• Manages daily operations of the Practice.
• Responsible for the supervision of all staff in practice setting, including time and attendance, coaching, evaluation, and discipline, when necessary.
• Responsible for the revenue cycle, WQ management, manual charge entry for outside practices, open encounter reconciliation and financial reporting for the practice.
• Maintains patient satisfaction through surveys and patient feedback, and works with staff, physicians to identify and resolve potential problems and continually improve patient access and workflows.
• Administers recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies.
• Develops, leads and implements agenda for staff meetings to achieve critical departmental goals and objectives in the most efficient manner possible.
• Formulates, reviews, and revises departmental policies and procedures which safeguard patient care and promote efficient and creative practice.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.).
• Works with outside departments and vendors to develop educational programs through corporate events, fundraising events, etc.
• Oversight of professional and hospital prior authorizations for procedures and any cardiac testing.
• Ensures patient consultations, follow-up documentation and procedural reports are sent to referring physicians.
• Captures special projects as instructed.

Qualifications

• Education: Associate's Degree or equivalent work experience.
• Experience: Minimum of 5 years of experience in practice coordination in the hospital or private practice setting. 2 years of supervisory experience.
• Skills: Ability to foster teamwork with decision-making skills, proficient at oral and written communication skills, problem-solving and situational analysis skills, conceptual thinking skills.