Practice Manager 1

About the role

The Office Manager will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

Requirements

• Associate's degree in health or business administration or at least 5 years' experience in a similar position within a physician’s office, hospital, clinic or other healthcare facility preferred
• Affiliation with American Association of Professional Coders and completion of Professional Association Healthcare Office Manager training preferred
• Strong positive interpersonal skills; high degree of initiative, sense of organization and ability to identify and resolve problems

Responsibilities

• Coordinates physician office operations in conjunction with the physicians and practice management administrator
• Hires, supervises and evaluates staff per policy
• Orients and trains new staff
• Maintains all personnel records for the facility in cooperation with Human Resources
• Prepares work schedules and ensures adequate staff coverage, monitors time off requests and resolves workload distribution issues
• Totals all employee hours for submission to Human Resources, in a timely and accurate manner
• Facilitates communications to address operational issues on a timely basis
• Conducts regular periodic staff meetings to inform staff of changes in policies, discuss areas of concern, and to provide necessary in-service training; records results of meetings
• Identifies areas of conflict to physicians and/or Administrator and suggests resolutions
• Implements and monitors compliance with office policies and procedures
• Ensures OSHA and/or CLIA environmental control plan is maintained in the office and trains employees on the standards
• Ensures all equipment is maintained per appropriate regulations
• Assesses outside service and equipment needs with involved staff and physician; makes recommendations to Administrator
• Responsible for ensuring all necessary office and medical supplies are maintained at a level adequate for efficient operations
• Maintains inventory maintenance procedures and ensures orders are prepared as appropriate
• Reviews monthly supply expenditures against budget and reports to Administrator
• In cooperation with the Administrator, implements financial policies and monitors cash collections to ensure adherence to policy; maintains strict cash control
• Regularly reviews Explanation of Benefits (EOB) comparing billed charges to reimbursement to monitor pricing/coding activity
• Ensures patient’s insurance benefits are verified to determine if coverage meets the standards as stated in the organization policy
• Establishes payment arrangement procedures, per facility policy, when required by patient financial circumstances
• Performs other duties as assigned

Benefits

• Competitive salaries
• Medical, dental, and vision insurance
• Matched retirement plan
• Employee wellness program