Practice Customer Solution Specialist, Oracle, Google Cloud

Applicants in the U.S. and Canada: This role offers hybrid work options from select locations. Preferred working locations include Toronto, ON, Canada; Atlanta, GA, USA; New York, NY, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Chicago, IL, USA; Addison, TX, USA; Kirkland, WA, USA; Reston, VA, USA; Seattle, WA, USA; San Francisco, CA, USA; or Sunnyvale, CA, USA.

About the role

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. As a Practice Customer Solution Specialist specializing in Oracle databases, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas, in partnership with platform solution specialists, to write code to develop prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers. In this role, you will use your excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales prowess, market knowledge, and technical engagement to prove the value of the Google Cloud portfolio.

Responsibilities

• Drive the technical solution for complex workloads within Oracle product areas to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine business strategies with direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the go-to-market team.
• Work within product development systems to document, prioritize, and drive resolution of customer feature requests and issues.

Requirements

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience in Oracle technologies, database architecture, and database infrastructure.

Preferred qualifications

• Experience with virtualization or containerization platforms and migrating applications and services to cloud platforms.
• Experience building business partnerships with partners and customers in an architecture or solution delivery role.
• Experience conducting partner technical engagements along with excellent communication skills.

Benefits

Comprehensive benefits package available to all eligible U.S.-based employees for this role:

• Health, dental, vision, life, and disability insurance.
• Retirement Benefits: 401(k) with company match.
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment.
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance.
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks.
• Baby Bonding Leave: 18 weeks.
• Holidays: 13 paid days per year.

Pay

• United States: $152,000 - $221,000 (USD) + 42.86% bonus target + equity + benefits.
• Canada: $194,000 - $198,000 (CAD) + 42.86% bonus target + equity + benefits.