Practice Customer Engineer, Oracle, Google Cloud
About the role
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
Responsibilities
- Drive the technical solution for complex workloads within Oracle product areas to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
- Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
- Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
- Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
Requirements
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience in Oracle technologies, database architecture, and database infrastructure.
Preferred qualifications
- Experience with virtualization or containerization platforms and migrating applications and services to cloud platforms.
- Experience building business partnerships with partners and customers in an architecture or solution delivery role.
- Experience conducting partner technical engagements along with excellent communication skills.
Benefits
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, ON, Canada; Chicago, IL, USA; Addison, TX, USA; Kirkland, WA, USA; Reston, VA, USA; Seattle, WA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA; Toronto, ON, Canada.
- Health, dental, vision, life, disability insurance
- Retailment Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Pay
- US: $152000 - $222000 (USD) + 42.86% bonus target + equity + benefits
- Canada: $194000 - $199000 (CAD) + 42.86% bonus target + equity + benefits