Practice Coordinator - Pediatric Bone Marrow Transplant

About the role

Please note: this is a temporary assignment (6 months) with potential to extend. Flexible 1-day onsite at Mission Bay with the Pediatric Bone Marrow Transplant team.

Responsibilities

• Provides administrative and patient-facing support to ensure efficient day-to-day operations of the medical practice.
• Works closely with patients, providers, clinical staff, and administrative teams to coordinate appointments, referrals, authorizations, patient communications, and other practice operations.
• Serves as an important point of contact for patients and helps ensure a positive patient experience and smooth clinic workflow.

Qualifications

• High school diploma/equivalent with relevant experience, or college degree with related experience, or equivalent combination of education and experience.
• Strong organizational, problem-solving, and prioritization skills.
• Strong customer service, communication, and interpersonal skills.
• Ability to work independently, exercise good judgment, and manage multiple priorities in a fast-paced environment.
• Strong computer skills and ability to learn and navigate multiple electronic systems.
• Basic proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Strong attention to detail and accuracy.
• Able to work effectively with patients, providers, and staff from diverse backgrounds.
• Able to handle sensitive and confidential information appropriately.
• Knowledge of medical terminology and/or healthcare administrative workflows preferred.

Preferred

• Prior healthcare experience, particularly in patient scheduling, referrals, insurance verification, medical records, or patient financial services.
• Experience with appointment, ancillary service, or surgical scheduling.
• Experience with EPIC/APeX.
• Bilingual or multilingual skills.
• Experience providing training or supporting new staff.

Benefits

Frequently temporary employees become successful candidates for career and limited appointment positions.

Pay

Details not specified.

Schedule

Flexible 1-day onsite at Mission Bay with the Pediatric Bone Marrow Transplant team.