Practice Coordinator - Neurology

Job Summary

Palm Beach Neuroscience Institute - Boynton Beach

Responsibilities

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Captures and maintains accurate medical records
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Qualifications

• Educational requirements: High School Diploma/GED
• Experience: 5 years of experience in a Physician Practice preferred
• Training: Completion of Medical Office Assistant program preferred
• Professional certifications: Healthcare management/administration certification preferred
• Technical skills: EMR/EHR experience preferred, NextGen or Athena experience preferred
• Software proficiency: Proficiency in a Windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Personality traits: Willingness to be flexible and adaptable in a complex, matrix environment

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance