Practice Coordinator

What You’ll Do

You will play a crucial role in supporting our healthcare providers by delivering seamless remote administrative and patient care coordination.

• Schedule, reschedule, and confirm (virtual) patient appointments.
• Manage provider calendars and resolve scheduling conflicts.
• Initiate and troubleshoot telehealth visits for patients and providers.
• Guide patients through virtual check-in and technology setup.
• Collect member consents for virtual appointments.
• Verify insurance benefits and collect copays/deductibles.
• Process and send clinical notes, referrals, and consents to providers.
• Maintain accurate electronic health records (EHR) and patient data.
• Aid NPs/MDs with documentation, forms, and prescription requests.
• Ensure HIPAA compliance during virtual interactions and data handling.

Qualifications

• AM Availability / Bilingual
• Prior experience in administrative roles, virtual assistance, or telehealth support preferred.
• Oncology experience preferred.
• Strong organizational, multitasking, and communication skills.
• Proficiency with EHR systems, telehealth platforms, and basic technical troubleshooting.
• Compassionate, patient-centric approach with a commitment to high-quality care.
• Ability to work independently in a fast-paced remote environment.