Practice Business Manager - Burlington, VT

About the role

Under limited supervision, leads in the management of the overall growth of the Branch’s or Financial Advisor team’s practice. Uses extensive knowledge and skills obtained through education and experience to provide guidance to associates in resolution of moderately complex issues, client service and team project management. Directs the practice’s day to day operational functions, ensuring compliance with firm and regulatory policies and procedures. Assists with sourcing new advisors from initial contact through transition to the branch and acts in a professional sales and marketing capacity to help new and existing Financial Advisors meet sales goals. Extensive contact with internal and external customers is required to establish and maintain networking relationships that lead to creating new business. This role is approved for teams with production of at least $3,000,000.

Responsibilities

• Develop and execute a strategic plan to monitor and control expenses in order to facilitate revenue growth for the practice, improve productivity, realize operational efficiencies and address the competitive landscape.
• Lead delivery of the client experience by managing administrative procedures as well as directing and coordinating client requests.
• Work directly with home office personnel to coordinate branch-home office workflow.
• Research and resolve complex problems related to client accounts and inquiries.
• May review daily work of practice team’s support staff.
• Evaluate support staff workload to determine any necessary assignment or workflow changes.
• Plan and coordinate special projects for practice, including events for clients and prospects.
• Assess training needs, identify industry-developed training programs and coordinate training implementation.
• Assist with training Financial Advisors on the latest platform and product enhancements, including new software, websites and other tools and resources.
• Educate Financial Advisors on the benefits of products and services offered for their clients.
• Develop and maintain strong relationships with key internal and external business partners.
• Source and develop new Financial Advisor affiliations to achieve branch recruiting goals.
• Establish relationships with prospective Advisors, sharing information regarding the Raymond James and Associates platform.
• Maintain a prospect database, gathering information and data on prospects to determine suitability during the branch recruiting process.
• Participate in conference calls and meetings with prospects to understand their business and product mix.
• Address issues, interests and concerns during such meetings.
• Prepare payout analyses based on prospect’s production and mix of business.
• Generate proposals for prospects.
• Oversee the transition process for internal transfers or new affiliates to ensure a professional recruiting process from initial contact through transition to the branch.
• Ensure every step of the onboarding process is executed properly.
• Partner with home office departments to leverage product sales and