Practice Assistant (Rockwall, TX)

Job Responsibilities

• Supports the providers with the delivery of high-quality health care to ambulatory patients.
• Vital to the effective operations of a fast-paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Responds to verbal and electronic requests for information and assistance using proper policies, reference tools, and provider instructions.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Understands emergency procedures and assists in crisis situations.
• Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees.
• Aids in drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies.
• Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work.
• Completes all other relevant responsibilities as assigned by the supervisor.

Qualifications/Skills

• Passionate about our mission and inspiring others.
• Self-starter, willing to take on tasks without being asked.
• Strategic thinker and creative problem solver.
• Lifelong learner who values feedback and continuous improvement.
• Organized and process-oriented.

Qualifications

• At least one year of experience working in a medical office and/or mental health (preferred).
• Experience working with patients who are suffering from anxiety and depression (preferred).
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

Benefits

• Competitive compensation.
• Medical, dental, and vision benefits.
• Life insurance.
• Short and long-term disability.
• Paid vacation and holidays.
• Matching 401k plan.

About the Role

Geode Health is a rapidly growing, national provider of outpatient mental health services dedicated to transforming mental health through accessibility, affordability, and effectiveness. We seek a motivated Practice Assistant to join our team and contribute to improving the care experience for patients and providers.