Practice Assistant, Imaging

About the Role

Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. This role helps fill staffing gaps caused by call-outs, vacations, leaves, and vacancies. The ideal candidate is self-motivated, dependable, and comfortable communicating by phone.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office
• Make patient appointments and maintain appointment records
• Greet and assist patients
• Answer telephones, assist callers with routine inquiries, and schedule appointments
• File materials in patient folders and print appointment schedules
• Process patient billing forms and scan documents to patient medical record/LMR
• Call for patient medical records and laboratory test results
• Open and distribute unit mail or faxes
• Type forms, records, schedules, memos, etc., as directed
• May be required to accept co-payments
• Handle, screen, and/or take messages related to prior authorizations, provider questions, prescription refills, and test results
• Act as "Super User" for scheduling, registration, and billing systems
• Provide assistance and training to others in these areas

Requirements

• High School Diploma or Equivalent required
• 2-3 years of office experience required

Skills

• Proficiency with all Office Suite
• Knowledge of office operations and standards
• Understanding of office procedures including filing, copying, scanning, printing, and faxing
• Ability to use phone system and manage non-routine phone calls
• Effective written and verbal communication skills

Pay

$17.71 - $24.94/Hourly

Schedule

• Per Diem
• Day shift
• Onsite at 541 Main Street