Practice Assistant II - Neurology

About the Role

Provides high-quality patient service and supports practice operations under supervision. Acts as a liaison to ensure smooth patient flow and addresses patient needs promptly. May assist with billing, problem-solving, and training in a team environment.

Responsibilities

• Greet patients with courtesy, respect, and confidentiality.
• Perform check-in, registration, appointment scheduling, and referral entry.
• Monitor patient and visitor flow, resolving issues proactively.
• Support patient checkout, follow-up scheduling, and provide educational materials.
• Level II duties include facilitating billing, researching requests, and acting as a resource or leader when needed.

Requirements

• High School diploma or GED required; Medical Admin Assistant certification preferred.
• 1-3 years of relevant experience.
• Proficiency with computer systems and Microsoft Office.
• Healthcare or service environment experience is a plus.
• Strong communication, teamwork, and customer service skills.
• Ability to follow safety instructions, demonstrate basic knowledge, and interact respectfully.
• Vaccination against influenza is required for employment.

Physical Demands

Light work involving moving objects up to 20 pounds, with periods of standing or walking.

Pay

Pay range is $21.00 - $28.26 per hour, based on experience and other factors.