Practice Assistant II
About the role
The Mass General Brigham Cancer Institute (MGBCI) is seeking a Practice Assistant II in their Infusion Unit at Mass General Hospital. This position offers a unique full-time schedule with flexible days.
Responsibilities
- Greet and assist patients at the front desk.
- Perform tasks related to patient visits including scheduling, check-in, check-out duties.
- Make patient appointments and maintain appointment records.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- Process patient billing forms and scan documents to patient medical record/EPIC.
- Call for patient medical records and laboratory test results.
- Open and distribute unit mail or faxes.
- May be required to accept co-payments.
- Handle, screen and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.
- Act as an EPIC "Super User" for scheduling, registration and billing systems (EPIC training is provided).
- Provide assistance and training to others in these areas.
- Perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
- High School Diploma or Equivalent required.
Additional Job Details
(if applicable)
Remote Type
Onsite
Work Location
55 Fruit Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.71 - $24.94/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
Additional Job Details (if Applicable)
(if applicable)
Remote Type
Onsite
Work Location
55 Fruit Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.